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Service; Spare Parts And Accessories; Error Messages - MACHEREY-NAGEL URYXXON 500 Handbuch

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17. Service

17.1. Spare parts and accessories

Item ..................................................................... REF
Transport tray ......................................................930751
Transport rack ......................................................930752
Power pack .........................................................930753
Power cable EU ............................................. 930754.EU
Power cable Great Britain ................................. 930754.GB
Power cable USA ............................................. 930754.US
Printer paper ......................................................... 93071
PC connection cable (RS232) .................................930755
USB cable ............................................................919687
Manual German / English .......................................930081
Barcode scanner ................................................... 93074

17.2. Error messages

The instrument has several error codes which are displayed in
case specific problems occur. All error codes are displayed as a
number in the touch screen. Measurements with an error will be
stored in the instruments memory including the respective error
code.
The following table lists the existing error codes, probable caus-
es and possible corrective activities:
Error code
Probable cause
E-02
Wrong strip
E-04
Dry strip
E-07
Strip not aligned
E-06
Communication error
E-08
Ref-Pad Error
E-09
External light source
E-11
Mechanical error
E-13
Waste container is full
Note: If any of the problems persist, please contact your local MACHEREY-NAGEL partner.
Manual URYXXON
MN
Corrective activities
Strip was not identified as URYXXON
 check strip
 use only URYXXON
Some parameters were detected to be off limit, which may indicate dry test pads.
 dip all test pads into the sample completely
Strip is not parallel to the side of the transport tray.
 insert strip carefully
 do not insert strip while transport rack is moving and the light is red
 empty the waste container, which may cause jams if it is full
 do not move transport tray during measurements
 make sure transport rack is placed correctly on transport plate
A connected device cannot work with the instrument's data protocol (only bi-directional
communication)
 only connect external devices that can communicate with the instrument
 adjust the HW settings
Wrong reference pad value
 turn the instrument off and on again
 perform internal check
 make a control measurement and check the result's accuracy
Stray light is causing problems during measurement
 re-position the instrument so it is not exposed to direct sunlight or very bright light
sources
Mechanical resistance or a foreign object are disturbing the measurement
 turn off the instrument, remove transport tray and carefully remove any objects obs-
tructing the mechanics
 do not move the transport tray during measurements
Too many strips are in the waste container
 remove transport tray and empty waste container
®
500 V 01 / 03.10
Manual URYXXON
®
Stick 10.
®
Stick 10
500
®
53

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