Troubleshooting - Sony KE-P37XS1 Bedienungsanleitung

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
TV
Problem
No picture
No picture (screen is dark) and no sound. • Check the aerial connection.
The TV turns off automatically. (The TV
enters the standby mode.)
No picture or no menu information from
equipment connected to the Scart
connector.
Poor picture/Unstable picture.
Double images or ghosting.
Only snow and noise appears on
the screen.
Dotted lines or stripes.
No colour on colour programmes.
Some tiny black points and/or bright
points on the screen.
The picture is too bright.
Picture (stripe) noise.
Poor picture (white saturation) when
viewing a signal from Scart connector
3/ .
S
Possible solution
• Connect the TV to the mains, and press the
right side of the TV set.
• If the (standby) indicator is on, press AUX/VIDEO
remote control.
• Check if the Sleep Timer is activated (page 25).
• Check if Auto Shutoff is activated (page 25).
• Check that the optional equipment is on and press the
repeatedly on the remote control until the correct input symbol is
displayed on the screen (page 40).
• Check the connection between the optional equipment and the TV.
• Check aerial/cable connections.
• Check the aerial location and direction.
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life. (3-5
years in normal use, 1-2 years at the seaside)
• Keep the TV away from electrical noise sources such as cars,
motorcycles, or hair-dryers.
• Using the menu system, select the "Picture Adjustment" menu and
select "Reset" to return to the factory settings (page 19).
• If you set the Power Saving function to "Reduce," picture colours
may become dimmer (page 22).
• The picture of the display is composed of pixels. Tiny black points
and/or bright points (pixels) on the screen, do not indicate a
malfunction.
• Using the menu system, select the "Picture Adjustment" menu and
select "Picture Mode" Then select the desired picture mode (page
18).
• Make sure that the aerial is connected using the supplied coaxial
cable.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may occur.
• Make sure that the output signal of the equipment connected to the
Scart connector 3/
signal, please connect the equipment to Scart
2/ .
power switch on the
is not an RGB signal. If it is an RGB
S
1/
Additional Information
on the
button
GB
or
continued...
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