Using The App - Kärcher RC 3 Premium Originalbetriebsanleitung

Troubleshooting based on error code
Code Meaning
E001 Floor sensor fault
E002 Plastic roller not work-
ing
E003 Battery charge low
E004 The wheels are not
turning
E005 Dirt receptacle contact
fault
E006 No floor contact
E007 Side brush is blocked
E008 Operating or display
fault
E009 Orientation error
E010 Software was not cor-
rectly updated
General troubleshooting
Failure
The cleaning robot keeps interrupting its
cleaning run.
The cleaning robot is not starting.
The cleaning robot cannot be charged.
The cleaning robot can also be controlled via an app.
The app can be downloaded from here:
20
Troubleshooting
Causes/consequences
Floor sensor dirty
Cleaning robot is trapped
Plastic roller is blocked.
The cleaning robot is not cleaning
properly.
The cleaning robot is not returning
to the charging station on its own.
The wheels are blocked
The dirt receptacle is not inserted
or is not inserted correctly.
Cleaning robot has bumped
against something or front wheel
has no floor contact
Side brush is heavily soiled
Display is not changing or button is
not reacting.
Cleaning robot is not executing
cleaning run correctly.
Cleaning robot is not carrying out
any cleaning processes.
Correction
Do not expose the cleaning robot to excessively bright light.
Do not use the cleaning robot on black carpets.
Check the floor sensors for soiling, clean if necessary.
Check whether the cleaning robot is switched on and charged.
Check whether the charging device has been correctly connected.

Using the app

– 12
EN
Remedy
Switch off the cleaning robot and clean the
floor sensors.
Place it back on the floor and switch it on.
Free the cleaning robot.
Switch off the cleaning robot and check the
plastic roller is attached correctly, clean the
plastic roller if necessary.
Place it back on the floor and switch it on.
Place the cleaning robot on the station to
recharge it.
Switch off the cleaning robot and unblock
the wheels.
Place it back on the floor and switch it on.
Switch off the cleaning robot and insert the
dirt receptacle correctly.
Place it back on the floor and switch it on.
Place the cleaning robot on an even sur-
face.
Switch off the cleaning robot and remove
dirt from the side brush.
Place it back on the floor and switch it on.
Switch off the cleaning robot at the power
switch and then switch it on again.
Contact customer service.
Update the software again. Make sure the
cleaning robot is located securely on the
station and internet connection is not inter-
rupted.