5
Troubleshooting
Problem
Device does not
turn on or no
response.
The app cannot
find the device.
The device screen
displays "Error 1".
The device screen
displays "Error 4".
6
Specifications
Classifications
EC Directive
Possible Cause
Battery may be
low.
Unexpected
software
condition
Device might be
damaged.
The Bluetooth of
your phone is off.
The device
Bluetooth is off
in Sleep Mode.
Errors occur
during data
analysis.
Sensor error.
MDD, 93/42/EEC
12
Possible Solution
Charge battery and try
again.
Press the button for
about 10 seconds to
reset
Please contact your local
distributor.
Turn on the Bluetooth in
the phone.
Press the button, the
Bluetooth will be turned
on when the screen
lights up.
Connect the power
supply and plug in the
charging cable, press
and hold the touch key
for 3s to reset the
hardware.
Please re-plug the
sensor.