Troubleshooting
Camera
Is Not Powering
on
If your camera is not turning on, please apply
the following solutions:
• Make sure the power switch is turned on.
• Charge the battery with a DC 5V/2A power
adapter. When the green light is on, the
battery is fully charged.
If these won't work, please contact Reolink
Support
support@reolink.com
Failed to Scan QR Code on
the
Phone
If you cannot
scan the QR code on gour
phone, please try the following solutions:
• Remove
the protective
film from the
camera
ens.
• Wipe the camera
lens with a dru
paper/towel/tissue.
13
13
English
• Vary the distance between your camera and
the mobile
phone so that the camera
can
focus
better.
• Try to scan the QR code under sufficient
lighting.
If these won't work, please contact Reolink
Support
support@reolink.com
Failed to Connect
to WiFi During
Initial Setup Process
If the camera fails to connect to WiFi, p ease
tru the following
solutions:
• Ensure that you have entered the correct
WiFi password.
• Put the camera closer to your router to
ensure a strong WiFi signal.
• Change the encryption method of the WiFi
network to WPA2-PSK/WPA-PSK (safer
encryption)
on gour router
interface.
• Change your WiFi SSID or password and
make
sure
that
SSID
is within
31 characters
password is within 64 characters.
• Set your password using only the characters
available on the keyboard.
If these won't work, p ease contact Reolink
Support
support@reolink.com
Specifications
Video
Video Resolution:
4M? at 15 frames/sec
Field of View: 1220 diagonal
Night Vision: Up to 10m (33 ft)
PIR
Detection
& Alerts
PIR Detection
Distance:
Adjustable up to 10m (33ft)
PIR Detection
Angle: 1000 horizontal
Audio
Alert:
Customized
Other
Alerts:
Instant email alerts and push notifications
and
General
Operating
Temperature:
-100C to 550C (140F to 1310F)
Weather
Resistance:lP65
Size:
121 x 90 x 56 mm
Weight (Battery included): 330g (11.6oz)
For more specifications, visit
https://reolink.com/.
Notification
FCC Compliance
This device complies with Part 15 of the FCC
Rules. Operation
conditions:
(I) this device mau not cause
harmful
interference,
voice-recordable
alerts
accept
ang •nterference
interference that may cause undesired
operation.
Changes
expressly approved by the partu responsible
for compliance could void the user's authority
to operate
the equipment.
certified
weatherproof
of Compliance
Statement
is subject
to the following
two
and (2) this device must
received,
including
or modifications
not
14
English
14