11.11 Why does the robot go offline after entering the water?
Wi-Fi signals operate using 2.4GHz electromagnetic waves to transmit data. Water, being a
medium with a high dielectric constant, can absorb and scatter these electromagnetic
waves significantly. When the robot is submerged in water, the water acts as a barrier that
severely attenuates the Wi-Fi signal, making it difficult for the robot to maintain a stable
connection to the network. The loss or weakening of the Wi-Fi signal in water can cause the
robot to lose its connection to the network and go offline.
11.12 What should I pay attention to if the pool is extremely dirty, especially at
the beginning of the season or after a long period of inactivity?
Our AquaSense Pro comes with a double-layer filter basket. The outer filter, which is finer,
can quickly reach its limit when dealing with a high concentration of fine sediment. This
can lead to reduced cleaning effectiveness and even trigger an alarm indicating that the
filter basket is full. In such situations, it is recommended to use a separate inner filter
basket initially to capture larger debris. And turn on the circulation system to help the
pool clear up more quickly. After the initial cleaning and circulation, you can switch back to
the double-layer filter basket for a more thorough cleaning.
EN
11.13 Why does the robot automatically return when the battery is not used up?
The robot returns automatically before the battery is depleted to prevent the following
situations:
In case the battery runs out and the robot shuts down, it may not be able to report its
status in a timely manner.
To prevent deep discharging of the battery, which can help prolong the battery's lifespan.
Before each use, please ensure that the robot has sufficient battery power for optimal per-
formance.
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