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Chapter 5: Cleaning and maintenance
1. After use, always unplug the appliance.
2. Before cleaning the appliance, ensure it has cooled down to room temperature. If the
appliance is not in use for long periods, clean and seal the box for storage.
3. Only wipe the surface of the appliance with a soft cloth. Do not directly rinse the
appliance with water.
4. Store the appliance in a cool and dry place, away from direct sunlight. Keep out of the
reach of children.
5. If problems occur with the appliance, contact the manufacturer, its service agent or a
similarly qualified professional for repairs. Do not disassemble or repair the appliance
yourself.
6. After each use, clean the appliance thoroughly, preferably using a disinfectant.
Chapter 6: Fault handling methods
Fault
The product does not
generate heat and
the light does not
turn on.
The product does not
generate heat.
Indicator light is on.
The time has
completed, but the
milk did not ferment
into yoghurt.
Cause
Loose plug or poor socket
contact.
The power cord is
damaged.
The heater is damaged.
The control circuit board or
switch is damaged.
The fermentation time is
too short.
Room temperature or milk
temperature is too low.
Fermentation starter has
not been added. The
proportion of yoghurt is
wrong.
Raw material
contamination during the
production process.
Check the plug and socket.
Contact the after-sales
department for maintenance.
Contact the after-sales
department for maintenance.
Extend fermentation time.
Extend fermentation time.
Use the required amount of
fermentation starter or yoghurt.
When preparing ingredients,
ensure the space and appliance
is clean.
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Solution