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FAQ & After-sales Service
If you encounter any issues during usage, please visit the official website/APP to check the
FAQ or contact our customer service for help.
Warranty Policy
After-sales Email
Official Website
North America Toll Free
Our robot is designed for use in freshwater or in saltwater with a salinity
not exceeding 5000 PPM. Use in a saltwater pool exceeding 5000 PPM will
void the warranty.
WEEE Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in
directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead,
you should protect human health and the environment by handing over your waste equip-
ment to a designated collection point appointed by the government or local authorities for
recycling waste electrical and electronic equipment. Correct disposal and recycling will
help prevent potential negative consequences to the environment and human health.
Please contact the installer or local authorities for more information about the location as
well as the terms and conditions of such collection points.
2-year warranty
service@beatbot.com
www.beatbot.com
(833) 702-4399
Mon-Sun 9:00 am-6:00 pm (CST)
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EN