Common Malfunctions - ECOVACS WINBOT W710 Kurzanleitung

EN

10. Common Malfunctions

NO. Problem
WINBOT fails to stick
1
to window
Machine stops and
sounds an alarm
2
and the Indicator
Light flashes RED
WINBOT leaves
streaks on the
3
window while
cleaning
Lower cleaning
4
ability
There is loud noise
5 when the product
works.
Driving treads slip
6
on the window
Remote control
7
does not work
15
a. when you turn the switch ON, the Indicator Light does not light BLUE,
check that WINBOT is connected to the Adapter and the Adapter is
plugged into the receptacle, or
b. The window surface is not smooth and WINBOT is not able to suction to
the window, or
c. The cupule's surface on the bottom is dirty and needs to be cleaned, or
d. Upon inspecting the cupule's surface there is a tear or is worn and needs
to be replaced.
a. Should WINBOT be against the frame, move it away from the frame by use
of the Remote and then press the START button on the unit or RESET on
the Remote to start the cleaning process, or
b. Should WINBOT be on the edge of the glass, grasp the unit and move it
away form the edge of the window and then press the START button on
the unit of reset BUTTON on the Remote to start the cleaning process, or
c. WINBOT has encountered HARD debris on the window that has caused a
loss of suction in the outer ring and is not capable of maneuvering itself
away from the spot without possibility of losing suction and dropping from
the window; you may use the Remote to maneuver the unit away and then
press the START button on the unit or the RESET button on the Remote to
start the cleaning process again.
a. WINBOT's front cleaning pad is too dirty to clean the dirt from the window,
needs to be replaced with a clean moist pad, or
b. The front pad is not moist enough and is not properly absorbing the dirt in
to the pad, or
c. The squeegee is dirty and needs to be cleaned of dirt residue, or
d. The treads are dirty and / or have accumulated debris that needs to be
cleaned off, or
e. The rear pad is dirty and needs to be replaced with a clean pad.
a. Check the front and rear pads to see if there is debris in the pads that is
creating the noise on the window, or
b. Check the gasket that debris is not attached to the surface and creates a
noise when rubbing against the window, or
c. Check the treads to see that debris has not stuck itself on the tread, or
d. Check that the front pad plate is free to move up and down.
e. Should the noise still exist, call our Service Center and talk with
Technician for further direction.
a. Turn off the power switch of the product, remove the cleaning cloth and
clean.
b. Clean the dirt and other unclean matters on the driving wheel.
c. Check whether the cover plate of the cleaning cloth is flexible, and
whether it is stuck by foreign object.
d. If the fault remains after cleaning in accordance with the above steps,
please contact our after-sales service department.
a. The front pad is too wet and leaves water on the window, or
b. The treads are too dirty and must be cleaned, or
c. The treads are heavily worn and you need to call our Service Center and
talk to a Technician.
a. Remote control works best when used within 2m (6.5') of WINBOT, or
b. Check Batteries. If batteries are installed properly and the Remote
Control is not functioning, replace the batteries, or
c. Remote Control may need to be Paired with WINBOT. For Pairing
instructions,please see section 5.2, or
d. Check Alarm or Indicator Light. If WINBOT has sounded a toot toot warning
because it has lost power or suction, it can not be maneuvered with the
Remote Control. Reconnect power or reattach WINBOT to Window.
Solutions