TROUBLESHOOTING FAQs
Why is there white smoke coming from my unit?
White smoke can be a sign that there's too much fat in the fryer. Avoid cooking very fatty
foods, such as sausages, in the air fryer, and be sure unit and accessories are clean before
cooking.
CAUTION: Black smoke indicates a more serious problem. In the rare case that you see black
smoke coming from the unit, immediately unplug fryer, contact customer service, and do not
use the fryer until issue is resolved.
Why has my food cooked unevenly?
Two culprits are likely: overcrowding and not switching rack position. Switch rack positions at
least once during cooking for more even results. You may also want to carefully flip foods on
racks during cooking for best results.
Why isn't my food crisp?
Though you can air fry with no added oil, coating foods very lightly with oil (usually just ½
teaspoon per batch for most recipes) helps guarantee crisp results.
Why is the unit displaying an error code?
If your air fryer displays E1 or E2 on its control panel, it means there is a problem with the unit,
such as a short circuit, and it will not function. Should this occur, please contact Chefman
®
Customer Support for a replacement.
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