Troubleshooting
6.4
Error codes and flashing
sequences
Flashing code
Permanent orange ligh-
ting
Fast blue flashing
Permanent blue lighting
Fast yellow flashing
Permanent yellow lighting No Internet connection
Permanent magenta ligh-
ting
Alternately long and short
orange flashing
Fast red flashing
Fast orange flashing
1x long green lighting
1x long red lighting
Meaning
Homematic IP Access
Point – basic starts
Connection to the server
is being established
Normal operation, con-
nection to server is estab-
lished
No connection to net-
work or WLAN router
Mode for transmission of
the WLAN access data
Update in progress
Error during update
Stage before restoring the
factory settings
Reset confirmed
Reset failed
Solution
Wait shortly and observe
the subsequent flashing
behaviour.
Wait until the connection
is established and the LED
lights permanently blue.
You can continue opera-
tion.
Check your network or
the WLAN router and
follow the instructions
according to
(see „5.2 Set-
up" on page
16).
Please check the Internet
connection and firewall
settings.
Configure the WLAN ac-
cess data
(see „5.2 Set-up"
on page 16)
Please wait until the up-
date has been completed
Please check the server
and Internet connection.
Restart the device.
Press and hold down the
system button again for
4 seconds, until the LED
lights up green.
You can continue opera-
tion.
Please try again.
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