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8. Guarantee
A legal warranty period of 12 months from the date of purchase/date of invoice applies to
our devices for commercial customers.
Claims
If you wish to file a claim under warranty, please return the complete device and your
invoice to our logistics centre in Berka, postage paid, or send it to one of our authorised
service centres. We request that you contact us beforehand by calling our free STORCH
service hotline on 0800 7 86 72 47.
Warranty entitlement
Claims can only be accepted for material defects or manufacturing errors, and only assu-
ming proper use of the device. Wear and tear parts are not covered by warranty rights. All
claims are voided in the event of installation of third party components, improper handling
and storage, as well as in the event of obvious disregard of the operating instructions.
Performing repairs
All repairs must be conducted on our premises or by an authorised STORCH service cen-
tre.
9. Disposal
Manufacturer's disclosure pursuant to section 18 Para. 4 ElektroG: The Electrical and
Electronic Equipment Act (ElektroG) stipulates a large number of requirements for the
handling of electrical and electronic equipment. The most important of these are summa-
rised here.
1. Separate disposal of end-of-life devices
Electrical and electronic devices which have become waste are designated end-of-life
devices. Owners of end-of-life devices must dispose of them separately from unsorted
domestic waste. In particular, end-of-life devices do not belong in the household waste
containers in special collection and return systems.
2. Batteries, rechargeable batteries and lamps
Owners of end-of-life devices must typically remove used batteries and used rechargeable
batteries which are not encapsulated by the end-of-life device, and lamps which can be
removed from the end-of-life device without destroying them, from the end-of-life device
before handing it over at a collection point. This does not apply if end-of-life devices are
delivered for preparation for reuse in a scheme involving a public waste management
authority.
3. Options for returning end-of-life devices
Owners of end-of-life devices from private households can hand them in free of charge at
the collection points of public waste management authorities or at the return points set
up by manufacturers or distributors as defined by the German Electrical and Electronic
Equipment Act (ElektroG). Businesses with a sales area of at least 400 m² for electrical
and electronic equipment and grocery stores with a total sales area of at least 800 m²
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Translation of the original instruction
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