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7 FAQs
Why does the dash cam keep asking Format SD card ?
• You need to format the SD card directly in the dash cam's setting menu before
the first use.
• Please use only well-known brand SD cards. No-name cards are not compatible
with our dash cam and can even damage the dash cam!
Why does the screen display Time Stamp after a few minutes while driving ?
• It enters screen saver, so as not to disturb driving, actually the cam is still
recording (red LED indicator flashes). (See 3.11)
Why does the dash cam stop recording after some time?
• Your micro SD card may be full and need to be formatted before using again.
1440P HD videos are big in size and G-Sensor locked videos cannot be erased
automatically. We recommend formatting your memory card every 14 days.
Why do you recommend Class 10 MicroSD card or above?
• 1440P HD video has a larger data flow and hence requires a MicroSD card with
faster writing speed. If memory cards below Class 10 are used, they may cause
the dash cam to freeze or other related video recording/erasing issues.
How do I record videos?
• All dash cams are programmed to automatically start recording when there is
power connected and a memory card inserted and correctly formatted.
When the engine is turned off, or power is disconnected, the dash cam will stop
recording after 5 seconds.
• Manually start/stop recording by pressing the 'OK' button (6).
How long will the battery last after a full charge?
• The dash cam battery usually takes 2-3 hours to fully charge. Charging can
happen simultaneously whilst the dash cam is plugged into the car USB charger
and recording. The battery can last 5-10 minutes on a full charge depending on
the model and environmental temperature.
• The built-in battery is only used for emergence file back up. The dash cam
requires a constant power supply, please ensure that the car power supply
continues to supply power while driving.
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