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Other error codes
Ordering accessories
Guarantee and support
Coffee grinder blocked
The brew group cannot
be removed.
Water circuit problem
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Gaggia hotline. Contact details can be found in the warranty booklet or or
visit www.gaggia.com/n-m-co/espresso/world-wide or www.gaggia.it/n-
m-co/espresso/contact.
To clean and descale the machine, only use the Gaggia maintenance
products. These products can be purchased from your local reseller or from
the authorized service centers.
Maintenance products:
- Descaling solution
- AquaClean filter
- Brew group grease
- Degreasing tablets
If you need information or support, please visit www.gaggia.com/n-m-
co/espresso/world-wide or www.gaggia.it/n-m-co/espresso/contact, or
read the separate warranty booklet.
Coffee exit duct
clogged
The brew group is not
positioned correctly.
There is air in the water
circuit.
Clean the coffee exit
duct thoroughly with
the handle of the
multifunctional tool or a
spoon handle.
Close the maintenance
door. Switch the
machine off and back
on again. Wait for the
'machine ready' icon on
the display and then
remove the brew group.
Remove and place back
the water tank a couple
of times. Make sure you
insert it into the
machine properly.
Check if the water tank
compartment is clean.
Switch the machine off
and switch it back on
again after 30 seconds.
Try this 2 or 3 times.