Possible Cause; Corrective Action - Alere NycoCard READER II Bedienungsanleitung

Troubleshooting
The following conditions or problems may occur when using the NycoCard
exists after corrective action is taken, please contact your local distributor.
Problem
"Adjust ERROR".
"Battery low" appears on the
display.
Display screen is blank
or unreadable.
Display fades out during
"Adjusting".
"Calibrate white/ ERROR! Recalibr."
appears on the display.
"Calibrate white Active Wait..."
persists on the display screen.
Program will not proceed from
"Place pen" to "Active. Wait...".
"RAM ERROR" / "Test data error"

Possible cause

1. Pen tip is dirty or damaged.
2. Intermittent temperature
changes or condensing
conditions.
1. Batteries discharged.
2. Batteries improperly inserted
into the battery holders.
3. One of the batteries has short-
circuited and is not recharging.
1. Batteries discharged. (see other
causes under "Battery low").
2. Sub-optimal viewing conditions
Light too dim.
1. Batteries discharged.
1. Calibration device used is dirty,
cratched or not totally white
2. Ageing of the instrument has
changed the internal white
value.
3. Pen tip is dirty or damaged.
1. Pen cable not properly inserted.
1. Room light too strong or unit in
direct sunlight.
8
™ READER II. If your problem still

Corrective action

1. Replace Pen tip, re-start the
instrument, perform Adjusting
and White calibration.
2. Perform New White in Main
menu Option, re-start the instru-
ment, perform Adjusting and
White calibration.
If "Adjust Error" still appears,
please contact your local
distributor.
1. Recharge the batteries.
2. Reinsert batteries.
3. Replace all batteries.
1. Recharge the batteries. Check
polarity and that the batteries
are of the correct type.
2. Increase light level or change
light position.
1. Recharge batteries.
1. Replace calibration device and
recalibrate.
2. Measurement of new white
value.
3. Replace the pen tip.
Recalibrate.
1. Check that the pen cable
connector plug is properly
inserted into the receptacle
of the instrument.
Recalibrate.
1. Reduce light/avoid sunlight on
device. Perform adjusting and
white calibration.
1. Contact your local distributor.