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10-40X / 10-41X
4. MAINTENANCE
The following maintenance tips ensure that the surface of these products are not damaged
by improper use. Damage by improper use is not covered by the warranty.

Maintenance tips

• It is sufficient to clean the products with some soap and a damp cloth.
• You are strongly advised not to use:
- abrasive sponges or abrasive detergents.
- maintenance products containing solvents or acids or cleaning products containing
acetic acid.
- a high-pressure cleaner.
4. TROUBLESHOOTING
1. Using a multimeter, always first check the voltage between the terminals:
Between terminals ...
b and a
b and P
M and P
M and V1 or V2
2. If the problem with the unit is not solved, then go through the following list of possible problems:
Problem
negative tone when pushing
the bell push button
speech and functions (e.g.
door opener function) OK, but
no image
image completely blurred and
unrecognisable, striped
If the external video unit must be replaced, the EEPROM memory of the units can be
interchanged. This way, the programming is saved.
5. MAINTENANCE
The following maintenance tips ensure that the surface of these products are not damaged
by improper use. Damage by improper use is not covered by the warranty.
Maintenance tips
• It is sufficient to clean the products with some soap and a damp cloth.
• You are strongly advised not to use:
- abrasive sponges or abrasive detergents.
EN
The following voltage must be present
+ 24 V (+ 8%)
+ 24 V (+ 8%)
+ 24 V (+ 8%)
+ 5 V
Cause
programming error or corresponding
internal unit not installed properly
installation in programming mode
M or P is missing
V1/V2 switched
Solution
delete programming and
reprogram the system
exit programming mode
check the connection of M or P
switch the wires
33

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