Troubleshooting - Atag VA55111BT/A00 Benutzerinformation

To prevent this, we recommend to run long
duration programmes at least 2 times per
month.

TROUBLESHOOTING

The appliance does not start or it stops
during operation.
Before you contact the Service, refer to the
information that follows for a solution to the
problem.
With some problems, the display
shows an alarm code:
•
- The appliance does not fill with wa-
ter.
Problem
You cannot activate the appliance.
The programme does not start.
The appliance does not fill with water.
The appliance does not drain the water.
The anti-flood device is on.
After the checks are completed, activate
the appliance. The programme continues
from the point of interruption.
If the problem occurs again, contact the
Service.
If the display shows other alarm codes,
contact the Service.
If the washing and drying
results are not satisfactory
Whitish streaks or bluish layers on
glasses and dishes
• The released quantity of rinse aid is too
much. Adjust the rinse aid selector to a
lower position.
• The quantity of detergent is too much.
•
- The appliance does not drain the
water.
•
- The anti-flood device is on.
Warning! Deactivate the appliance
before you do the checks.
Possible solution
Make sure that the mains plug is connected to the
mains socket.
Make sure that there is not a damaged fuse in the fuse
box.
Make sure that the appliance door is closed.
If the delay start is set, cancel the setting or wait for the
end of the countdown.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
Make sure that the water tap is not clogged.
Make sure that the filter in the inlet hose is not clogged.
Make sure that the inlet hose has no kinks or bends.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Close the water tap and contact the Service.
Stains and dry water drops on glasses
and dishes
• The released quantity of rinse aid is not
sufficient. Adjust the rinse aid selector to
a higher position.
• The quality of the detergent can be the
cause.
Dishes are wet
• The programme is without a drying phase
or with a low temperature drying phase.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the
cause.
• The quality of the combi detergent tablets
can be the cause. Try a different brand or
activate the rinse aid dispenser and use
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