Maintenance, Repairs And Warranty; Strorage; Cleaning; Repairs - SoFlow SO3 2nd GEN Originalbetriebsanleitung

When you use SoFlow App to connect to the scooter, it is suggested to keep internet connection with the phone. If the phone loses the internet
connection, keep SoFlow app open in the background. By doing this you can continue using all the app functions including NFC. If you close the app
completely while not having internet connection, you can only connect again to the scooter after internet connection is available again

5. Maintenance, repairs and warranty

5.1 Strorage

Please store the SO3 2nd GEN/ SO3 PRO in a dry place. If left unused, recharge the battery every month to maintain longevity of the battery and to avoid damage. Never store the device under
direct sunlight (e.g. not in the trunk of a car). The temperature of the SO3 2nd GEN/ SO3 PRO and its battery could rise above 50°C which could lead to irreparable damage. The storage volume
of the battery decreases with cold temperatures, thus the range decreases as well. The battery also takes damage when cooler than -20°C.

5.2 Cleaning

In order to avoid rust on the device, you should clean and dry the SO3 2nd GEN/ SO3 PRO after every use. Use a slightly moist sponge for the cleaning and dry the device afterwards with a towel.
Do not use much water, since the electricity of the device can take damage through water. Also never use corrosive cleaning substances, such as alcohol or petroleum for cleaning. Never use a
pressure cleaner for the SO3 2nd GEN/ SO3 PRO.

5.3 Repairs

The SO3 2nd GEN/ SO3 PRO must only be repaired with original spare parts from a licensed supplier or shop and by a licensed mechanic. The opening, disassembly or modification of the SO3
2nd GEN/ SO3 PRO with non-licensed or non-original parts or by a non-licensed person will lead to the warranty becoming invalid.

5.4 Warranty information

Please keep the proof of purchase (i.e., receipt) to claim your right to limited warranty.
Limited Warranty:
 2 years warranty on the device without battery or other consumables.
 1 yar warranty on the motor.
 6 months on the battery.
The warranty will be invalid under the following conditions:
 Opening-up or modification of the device by an unlicensed person
Receipt is not in accordance with the device

 Inappropriate handling/use/maintenance/storage of the vehicle
 Non-compliance with one or several points from this manual
The following damage will be not covered by the warranty:
 Damage on device due to inappropriate handling or use
 Damage on device due to modification or unauthorized repair
 Damage on device due to inappropriate storage
 Damage on device caused by accident
 Surface damages on device
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