Customer Service; Conditions Of Warranty - Cloer 5200 Handbuch

Customer service

In the event that your Cloer appliance becomes
defective, please contact your Cloer dealer or
Cloer customer service department.
Cloer electrical appliances comply with current
EC guidelines and safety regulations.

Conditions of warranty

Cloer grants you, the private end user, a li-
mited manufacturer's warranty. Assuming
careful handling and compliance with the ope-
rating instructions and safety notices, we will be
obligated to replace the appliance at no cost,
insofar as there are defects in material or work-
manship. The repair will be effected by repairing
or replacing defective components. Any parts
replaced will become the property of Cloer. All
further claims of any type, especially claims for
indemnification, are not valid. This warranty
does not affect any rights of the customer with
respect to the sale of goods in accordance with
the applicable national laws.
The warranty period is 2 years starting from the
date on which the product was first purchased
by an end consumer. The warranty period will
not be extended or begin anew or in any other
way be affected by the subsequent sale, repair
or replacement of the product.
This warranty is passed on to you by your
retail dealer. In order to assert a warranty claim,
please contact your dealer directly.
If you have questions about your product,
please contact the Cloer importer in your coun-
try. The address and telephone number can be
found on our website at http://www.cloer.de
or you can send an e-mail to:
service-uk@cloer.de
As proof of warranty entitlement you must sub-
mit the original sales receipt with the date of
sale and the dealer's address. Without the sales
receipt, the repair will be carried out at your ex-
pense without asking.
The warranty does not cover damages resulting
from
·
improper use,
·
natural wear and tear,
·
external influences (e.g. damage from transport,
shocks, jolts, heat, acids, etc.),
·
insufficient decalcifying *
·
or unsuitable accessories.
The warranty will be void if the appliance
·
is used commercially,
·
is opened or modified without authorisation
·
or if unauthorised repairs are attempted.
Also, the warranty does not apply to consum-
able materials.
* electric kettle / coffeemaker / teamaker
EN
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