Troubleshooting - Sandberg Box 2.5 Bedienungsanleitung

6. Troubleshooting

6.1 Partitioning
If this is a new unused hard disk, it has typically
not been partitioned. This can be done so as
follows:
1. Open Disk Management under Administrative
Tools -> Computer Administration in the
Windows Control Panel.
2. Highlight the hard disk's unallocated area:
3. Right-click and select "New partition/volume".
Follow the instructions on the screen to
allocate the desired size and drive letter etc.
to the partition. We recommend selecting
primary partition, maximum possible capacity
and formatting in NTFS file format.
4. Formatting begins, after which the partition
is completed and can be accessed like any
other drive.
6.2 No connection
• Please note that the box must be connected
directly to the computer's USB ports, not
through a hub.
• Try moving the USB connectors to other USB
ports on the computer.
• Check that the on/off switch on the back of the
box is switched on.
• Check that the hard disk is correctly connected
to the SATA connectors on the printed circuit
board.
If you need further help or assistance with your
Sandberg product, you can visit the website
http://helpdesk.sandberg.it.
Have fun with your Sandberg USB 2.0 Hard Disk
Box 2.5"!
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