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NAPOLEON PRODUCT WARRANTY
Aluminum castings / stainless steel frame
Stainless steel lid / door and drawer panels
Ceramic infrared side burner, BIB10IR (excluding screen)
Stainless steel cooking grids
Countertop
Stainless steel tube burner
OASIS modular cabinets
FOR PATIOFLAME® TABLES PATIOFLAME® BURNER KITS
Hinges, slides, and enclosures
3 Years Limited Warranty on Napoleon Fire Tables
Stainless steel infrared burner for rotisserie
Aluminum tabletop and pedestal
Stainless steel housing
Stainless steel sear plates
Stainless steel burner assembly
All other parts
All other parts
_____________________________________________________________________________________________
plus ld
refers to an extended warranty period, during which we supply spare parts to the purchaser at 50% of the current retail price for the
lifetime* of the grill.
Plus 15
refers to an extended warranty period, during which we supply spare parts to the purchaser at 50% of the current retail price for an
additional 15 years.
Plus 10
refers to an extended warranty period, during which we supply spare part to the purchaser at 50% of the current retail price for an
additional 10 years.
*Lifetime refers to a warranty period of 30 years.
This warranty is valid in: the European Union, Switzerland, Andorra, San Marino, Norway, Iceland and Liechtenstein.
The customer's legal entitlements in the event of defects in accordance with WKRL - (EU) 2019/711) are not affected, restricted or altered by
the present warranty. The exercise of statutory entitlements is to take place free of charge.
Warranty Conditions and Limitations
NAPOLEON guarantees that its products are free from defects exclusively to the original purchaser, and only insofar as the purchase took place through
an official NAPOLEON dealer. The following conditions and restrictions apply:
The present manufacturer's warranty is not transferable nor viable for extension under any circumstances or by any of our representatives.
The gas grill must be installed by a licensed, authorized service technician or contractor. Installation must take place in accordance with the installation
instructions provided, as well as all local and national building and fire codes.
This limited warranty does not cover damage caused by improper operation, lack of maintenance, grease fire, environmental exposure, accidents,
modification, abuse, or neglect. The installation of spare parts from other manufacturers voids the present warranty. The discoloration of plastic
elements due to the application of chemical cleaning agents or exposure to sunlight is not covered under this warranty.
This warranty also excludes any of the following: Scratches, dents, paint defects, coatings, corrosion or discoloration caused by exposure to heat or
abrasive and chemical cleaners, as well as chips to porcelain-coated parts and any components used in the installation of the gas grill.
If a part deteriorates to the point where it becomes inoperable (due to rusting or burning through) within the warranty period, the customer will be
issued with a replacement part.
After the first year, NAPOLEON has the authority under this warranty (President's Limited Lifetime Warranty, 15 Year Limited Warranty, 10 Year Limited
Warranty, 3 Year Limited Warranty) to waive any warranty obligation at its free discretion by refunding the original purchaser to the tune of the
wholesale price of the relevant defective warranty parts.
NAPOLEON accepts no responsibility for any installation, labor hours or other costs or expenses associated with the reinstallation of a warranty part.
Costs of this nature are not covered by the present warranty.
Notwithstanding any regulations under this warranty (President's Limited Lifetime Warranty, 15 Year Limited Warranty, 10 Year Limited Warranty, 3 Year
Limited Warranty), NAPOLEON's liability under this warranty is defined by the foregoing, and does not cover any incidental, consequential, or indirect
damage in any case whatsoever.
This warranty defines NAPOLEON's duties and liability with respect to the NAPOLEON gas grill. NAPOLEON assumes no further liability in connection with
the sale of this product, nor does it authorize any third party to assume any other liability on its behalf.
NAPOLEON assumes no responsibility for: Overheating, extinguishing of the flame by environmental factors such as strong winds or inadequate
ventilation.
NAPOLEON does not accept liability for any damage to the gas grill caused by the weather, hail, rough handling, aggressive chemicals or cleaning agents.
Warranty claims must be accompanied by the proof of purchase or a copy thereof stating the serial and model number.
NAPOLEON reserves the right to have the product or any part thereof inspected by one of its representatives prior to the fulfilment of any warranty
obligation.
NAPOLEON does not bear shipping costs, labor hours or export duties.
18
Guarantor:
NAPOLEON EUROPE | WOLF STEEL EUROPE B.V.
De Riemsdijk 22 | 4004LC | Tiel | Gelderland
Netherlands
Phone: +31 345 588 655
For ODK105 with 700 Series 32-inch BUILT-IN HEADS and Sizzle
Zone and ODK105 with PRESTIGE® and PRESTIGE PRO® BUILT-
IN HEADS and Sizzle Zone.
President's Limited Lifetime Warranty.
NAPOLEON warrants that the components of your new NAPOLEON
product will be free from defects in materials and workmanship from the
date of purchase for a period of:
_______________________________________________
3 years
3 years
plus ld
refers to an extended warranty period, during which we supply sp
3 years
lifetime* of the grill.
2 years
Plus 15
refers to an extended warranty period, during which we supply sp
additional 15 years.
Plus 10
refers to an extended warranty period, during which we supply sp
additional 10 years.
*Lifetime refers to a warranty period of 30 years.
This warranty is valid in: the European Union, Switzerland, Andorra, San
The customer's legal entitlements in the event of defects in accordance
the present warranty. The exercise of statutory entitlements is to take
Warranty Conditions and Limitations
NAPOLEON guarantees that its products are free from defects exclusively to t
an official NAPOLEON dealer. The following conditions and restrictions apply:
The present manufacturer's warranty is not transferable nor viable for extens
The gas grill must be installed by a licensed, authorized service technician or
instructions provided, as well as all local and national building and fire codes.
This limited warranty does not cover damage caused by improper operation,
modification, abuse, or neglect. The installation of spare parts from other ma
elements due to the application of chemical cleaning agents or exposure to s
This warranty also excludes any of the following: Scratches, dents, paint defe
abrasive and chemical cleaners, as well as chips to porcelain-coated parts and
If a part deteriorates to the point where it becomes inoperable (due to rustin
issued with a replacement part.
After the first year, NAPOLEON has the authority under this warranty (Preside
Warranty, 3 Year Limited Warranty) to waive any warranty obligation at its fr
wholesale price of the relevant defective warranty parts.
NAPOLEON accepts no responsibility for any installation, labor hours or other
Costs of this nature are not covered by the present warranty.
Notwithstanding any regulations under this warranty (President's Limited Life
Limited Warranty), NAPOLEON's liability under this warranty is defined by the
damage in any case whatsoever.
This warranty defines NAPOLEON's duties and liability with respect to the NA
the sale of this product, nor does it authorize any third party to assume any o
NAPOLEON assumes no responsibility for: Overheating, extinguishing of the f
ventilation.
NAPOLEON does not accept liability for any damage to the gas grill caused by
Warranty claims must be accompanied by the proof of purchase or a copy th
NAPOLEON reserves the right to have the product or any part thereof inspect
obligation.
NAPOLEON does not bear shipping costs, labor hours or export duties.
Guarantor:
Lifetime*
Lifetime*
Lifetime*
Lifetime*
25 years
FOR PATIOFLAME® TABLES PATIOF
10 years
3 Years Limited Warranty on Napo
plus Id
Aluminum tabletop and pedestal
10 years
plus Id
Stainless steel housing
Stainless steel burner assembly
10 years
All other parts
plus Id
5 years
plus Id
5 years
plus Id
2 years
NAPOLEON EUROPE | WOLF STEEL EUROPE B.V.
De Riemsdijk 22 | 4004LC | Tiel | Gelderland
Netherlands
Phone: +31 345 588 655
Fax: +31 345 588 655
Email:
de.info@napoleon.com
info@napoleongrills.co.uk
WWW.NAPOLEON.COM
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