TROUBLESHOOTING
• This chapter sums up the most frequently encountered problems in using this product.
• If you have problems not mentioned in the list, you should try the following steps.
• Turning off the power of the product, unplug the power plug from the socket.
• Let it cool down for one 1 hour.
• Insert the plug into the power socket and open the switch.
• If the problem persists, please contact our customer service center.
Trouble shooting
The product can't work.
Product overheated.
The power supply cord
damaged.
The thermostat heating
disconnect protection.
The reason
The socket is unplugged.
Power button is not
activated.
This product has just
finished massage 20
minutes and automatically
switch machine to standby
mode.
Products placed on the
overload (for example,
someone standing on
the products, or have a
weight placed on top of
the product).
You might have exceeded
the amount of massage
cycles in a row.
Internal short circuit.
Management
Plug the socket safely.
Activate the power button.
ON/OFF. If you want to
massage again, please
click ON/OFF again.
Unplug the product power
plug, remove the excess
weight. Please insert
product power and will
be open again.
Remove the power plug,
let it cool down for 1 hour,
if still does not work,
contact the seller.
Return to the seller.
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