Dogtra RR Deluxe Bedienungsanleitung Seite 36

Out of Warranty Repair Work
For repair work that is no longer covered by warranty, the cost of repair will
include parts, labor and shipping. The owner will be informed about the
repair costs before the product is repaired. Write a note briefly explaining
the problem. Include your name, address, city/zip code, phone number and
email address.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the "Troubleshooting Guide"
in the Owner's Manual and call customer service at +33 (0)1 30 62 65 65,
for technical support, before sending it to Dogtra-Europe for Service.
The cost of shipping products under warranty back to Dogtra-Europe is
the customer's responsibility. Dogtra-Europe is not responsible for units
damaged or lost in transition to Dogtra. Dogtra-Europe is not responsible
for loss of training time or inconvenience while the unit is in for repair work.
Dogtra-Europe does not provide loaner units or any form of compensation
during the repair period. A copy of the sales receipt showing the purchase
date is required before warranty work is initiated. Please include a brief
explanation outlining the problem and include your name, address, city/
state/zip code, daytime phone number, evening phone number, and email
address. If the repair costs are not covered under warranty, we will call you
for payment information and authorization. For any questions concerning
your Dogtra products, call us at +33 (0)1 30 62 65 65, or email us at
sav@dogtra-europe.com.
Send repair units to
Dogtra-Europe
12-14, Rue Augustin Fresnel
78310 Coignières, FRANCE
The diagrams and representations in the manual may differ slightly from
the actual product depending on the model type.
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