Warranty Regulations; Guarantee Conditions - Tomado TM-1802 Bedienungsanleitung

We congratulate you on the purchase of an appliance
from the TOMADO range.

Guarantee conditions

TOMADO gives a 2 year guarantee on all defects that
•
are the result of hidden faults that make the appliance
unsuitable for normal use.
• The guarantee becomes valid from the moment of
purchase; please ensure that you keep the proof of
purchase in a safe place.
• Within the guarantee period any manufacturing and/
or material faults will be rectified by us free of charge,
either by repair, replacement of parts or exchanging the
appliance.
• The guarantee certificate should be completed by the
salesperson at the moment of purchase.
• Repair will only be carried out under guarantee if it
can be convincingly shown (by a completed guarantee
card with associated receipt) that the day on which the
complaint was made falls inside the guarantee period.
• The guarantee is void if the defect has been caused
by damage resulting from an accident, improper use,
neglect (e.g. not cleaning properly), or if maintenance
or repairs are carried out at somewhere other than
the TOMADO service centre (except disassembly, as
described in the user manual).
• The guarantee is also not applicable in the case of
connection to the wrong supply voltage, not obeying the
instructions for use and normal wear of the appliance.
• The guarantee does not cover damage caused by not
descaling appliances in a timely fashion either, whatever
water is used (this is of course especially applicable for
steam irons, coffee machines and water heaters).
• TOMADO cannot be held responsible for material
damage or personal injuries as a result of connection
contrary to locally applicable safety regulations and
technical standards (for example, a faulty wall socket).
Under no circumstances does the guarantee give a right
to compensation.
• All other claims, including damage, are excluded unless
the law specifies otherwise.
• Guarantee conditions other than those specified above
will not be accepted by us.
Service
For information, you can write to (postage free) the
address below:
TOMADO consumentenservice
Antwoordnummer 19016
1000 VC Amsterdam
The Netherlands
What to do if your appliance doesn't work?
If your appliance shows signs of defect, you can go to
your retailer. Your retailer will ensure that these defects are
rectified as quickly as possible.
Repairs outside the guarantee period
Repairs outside the guarantee period are always possible.
There are of course charges connected to these.

Warranty regulations

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