Troubleshooting; Technical Data - Vitalmaxx C37-MP004 Gebrauchsanleitung

Troubleshooting

If the device does not work properly, fi rst check whether you are able to rectify the prob-
lem yourself. If the problem cannot be solved with the steps below, contact the customer
service department.
Do not attempt to repair an electrical device yourself!
Problem
The device does not
work.
No heat is produced.
The device gets too
warm.
The device makes
noises.
Smoke emerges from
the device.

Technical Data

Model number:
Article number:
Voltage supply:
Power:
Timer:
Protection class:
ID operating instructions: Z 09741 M DS V6.1 1220 uh
09741_DE-EN-FR-NL_A5_V6.1.indb 19 09741_DE-EN-FR-NL_A5_V6.1.indb 19
19
Possible cause
The button has not been
pressed properly.
The mains adapter is not
inserted correctly in the plug
socket.
The device is not con-
nected correctly to the mains
adapter.
The plug socket is defective. Try another plug socket.
There is no mains voltage.
There is too much weight on
the device.
The red light and heat are
not switched on.
The device was in operation
several times in succession
for 15 minutes / too long in
each case.
Operating noises are a normal consequence of the mechanics
and not a defect.
The device is defective.
C37-MP004
09741
12 V
24 W
15 minutes
III
Fix
Press the button.
Push the mains adapter into the
plug socket as far as it will go.
Correct the connection.
Check the fuse of the electrical
distributor (fuse box).
Reduce weight on the device.
Press the HT button.
Pull the mains adapter out of
the plug socket and allow the
device to cool down. Always
disconnect the device from the
mains when it is not in use.
Pull the mains adapter out of
the plug socket immediately
and contact the customer ser-
vice department.
EN
23.12.2020 07:31:36 23.12.2020 07:31:36