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• Dry cooking protection: if there is no water in the tank, the cooking programmes can be
started and the appliance will start heating but after a short time the internal heat sensor
will interrupt the heating and only resumes when the jug has cooled down sufficiently.
Disconnect the power, add sufficient water and ingredients, reapply the power and restart
the function.
• Overflow protection: if the brewed milk/soup tries to spill over and foaming reaches the
overflow sensor the programme will terminate the heating and interrupt the programme. The
lights on the display will flash.
• Motor overheating protection: if the internal temperature during cooking is higher than the
permissible temperature and the motor overheats the built-in thermal protection will cut the
power to the motor. The motor will not restart after cooling down to room temperature. Motor
operation can only be reset in service station.
IMPORTANT!
After preparing the desired milk, soup, porridge, etc. let the appliance cool
down to room temperature and only then restart it. Continuous use without sufficient
interruption may overload the protection system of the machine and even cause it fail
to work. Please avoid overloading the appliance.
Fault
The program is not lit
The program is lit, but the device will not start
The machine grinds but does not heats up
The machine heats up but does not grind
MULTIPLE PROTECTION UNITS
TROUBLESHOOTING
Possible cause
No power
Internal circuit fault
Start button not pressed properly
Internal circuit fault
The appliance is at the beginning of the
heating phase of the cooking programme
The machine head does not placed correctly
on the jug
Overheat protection on
Internal circuit fault
The appliance is not currently in the grinding
mode in the cooking program or the Chunky
program is running
The machine head does not placed correctly
on the jug
Motor overload protection was activated
Internal circuit fault
Smile
Troubleshooting
Check that the cable is inserted correctly and
that the mains socket is connected
Contact the repair station
Press the Start button harder
Contact the repair station
Wait 10 minutes and check the temperature
Place the machine head correctly on the jug
The machine head does not placed correctly
on the jug
Contact the repair station
Wait longer until grinding starts or use
another cooking/grinding program
Place the machine head connector exactly
on the tank connector.
Contact the repair station
Contact the repair station
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