Troubleshooting - GreenWorks G24CS25 Bedienungshandbuch

• Away from agents which can cause corrosion, such as
garden chemicals and de-icing salts.
7

TROUBLESHOOTING

Problem Possible cause
The guide bar and The chain is too
the chain become tight.
hot and release
The oil tank is
smoke.
empty.
Contamination
causes a blockage
of the discharge
port.
Contamination
causes a blockage
of the oil tank.
Contamination
causes a blockage
of the guide bar
and the oil tank
cap.
Contamination
causes a blockage
of the sprocket or
guide wheels.
The motor runs The chain is too
but the chain does tight.
not rotate.
The guide bar and
the chain are dam-
aged.
The motor is dam-
aged.
English
Problem
The motor runs
and the chain ro-
tates, but the chain
does not cut.
Solution
Adjust the chain
tension.
Add lubricants.
The machine does
not start.
Remove the guide
bar and clean the
discharge port.
Clean the oil tank.
Add new lubri-
cant.
Clean the guide
bar and the oil
tank cap.
Clean the sprocket
and the guide
wheels.
Adjust the chain
tension.
Replace the guide
The motor runs,
bar and the chain
but the chain does
if it is necessary.
not cut correctly,
1. Remove the
or the motor stops
battery pack
after around 3 sec-
from the ma-
onds.
chine.
2. Remove the
guide bar cov-
er.
3. Remove the
bar and saw
chain.
4. Clean the ma-
chine.
5. Install battery
pack and oper-
ate the ma-
chine.
If the sprocket ro-
tates, it means the
motor works prop-
erly. If not, call
service center.
9
Possible cause Solution
Sharpen or replace
The chain is blunt.
the saw chain.
Turn the chain
The chain is in the
loop to the other
incorrect direction.
direction.
The chain is tight Adjust the chain
or loose. tension.
Pull the chain
The chain brake is brake in the direc-
engaged. tion of the user to
disengage it.
Make sure that the
The machine and
battery release
battery are not
button clicks when
connected correct-
you install the bat-
ly.
tery pack.
The battery level Charge the battery
is low. pack.
1. Push the lock-
out button and
The lock out but-
hold it.
ton and the trigger
are not pushed at
2. Push the trig-
the same time.
ger to start the
machine.
Refer to battery
The battery is too
and charger man-
hot or too cold.
ual.
Release the trigger
The machine is in
and start the ma-
the protection
chine again. Do
mode to protect
not force the ma-
the PCB.
chine to cut.
Charge the battery.
Refer to the bat-
The battery is not tery and charger
charged. manual for correct
charging proce-
dures.
Lubricate the
chain to decrease
the friction. Do
The chain is not not let the guide
lubricated. bar and the chain
operate without
sufficient lubri-
cant.
Cool the battery
Incorrect battery
pack until it de-
storage tempera-
creases to the am-
ture
bient temperature.
EN