Anhang C. Product Warranty And Support Information; Warranty Period; Service And Support; Warranty Information On The World Wide Web - IBM TR-7 Benutzerhandbuch

Anhang C. Product warranty and support information

Warranty period

Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for on-site warranty service depending on the country or
region where service is performed.
Machine - TR-7 Tape Drive
Warranty period - Three Years

Service and support

The following information describes the technical support that is available for
your product, during the warranty period or throughout the life of the pro-
duct. Refer to your IBM Statement of Limited Warranty for a full explanation
of IBM warranty terms.

Warranty information on the World Wide Web

The IBM Machine Warranties Web site at
http://www.ibm.com/servers/support/machine_warranties/ contains a
worldwide overview of the IBM Limited Warranty for IBM Machines, a
glossary of terms used in the Statement of Limited Warranty, Frequently Asked
Questions (FAQ), and links to Product Support Web pages. The IBM Statement
of Limited Warranty is available from this Web site in 29 languages in Portable
Document Format (PDF).

Online technical support

Online technical support is available during the life of your product. Online
assistance can be obtained through the Personal Computing Support Web site.
Online technical support
IBM Personal Computing Support Web site
During the warranty period, assistance for replacement or exchange of defec-
tive components is available. In addition, if your IBM option is installed in an
IBM computer, you might be entitled to service at your location. Your technical
support representative can help you determine the best alternative.
http://www.ibm.com/pc/support/
C-1