Troubleshooting - Wörlein soundmaster IR6500 Bedienungsanleitung

Problem
Network down
Cannot
Router restricts
connect to
access to listed
Wi-Fi network
MAC addresses
Insufficient Wi-Fi
signal strength
encryption method
Firewall preventing
If your radio
can connect
to the
network
successfully,
but is unable
to play
particular
stations
No DAB/FM
reception
DAB/FM
Radio
reception is
poor
No sound
TROUBLE SHOOTING
Cause
➢ Confirm that a Wi-Fi or Ethernet Wired
➢ Check that a DHCP server is available, or that you
➢ Check that you firewall is not blocking any
Obtain the MAC address from Configuration >
Information > Network
> Wi-Fi MAC and add to the allowed equipment list on
your access point. Note: The radio has separate MAC
addresses for wired and wireless networks;
➢ Check distance to router; see if a computer can
➢ Optimize the distance of the router 's location
Unknown Change encryption method on router. The radio
supports WEP, WPA, WPA2
Windows Media Player: varies —non- Microsoft
access firewalls may require configuration for UPnP.
➢ The station is not broadcasting at this time of the
➢ The station has too many people trying to attach to
➢ The station has reached the maximum allowed
➢ The link on the radio is out of date. This is updated
➢ Please carry out "Factory Reset" on the radio and
➢ Move the radio close to the window.
➢ Please check that the aerial is extended for the
➢ Check that you do not have other electrical
➢ Adjust the volume using the Tune/Select knob.
➢ Please check that the mains power lead is
IR6500SW / English Instruction Manual
connected PC can access the internet (i.e. can
browse the web) using the same network.
have configured a static IP address on the radio.
outgoing ports. As a minimum the radio needs
access to UDP and TCP ports 80,443 and 8008,
DNS port 53.
connect to the network in this location
day (remember it may be located in a different time
zone).
the radio station server and the server capacity is
not large enough.
number of simultaneous listeners.
automatically every day, so the next time you turn
on the link will be recognised.
extend the antenna.
maximum signal strength and improved reception.
equipment too close to your radio, causing
interference.
connected at the back of the radio and the mains
power wall socket is switched on.
14
Solutions