KitchenAid Mockmill Anleitung Seite 21

Warranty
Mockmill is warranted by the manufacturer Wolfgang Mock GmbH against
material and manufacturing defects for a period of 2 years from the date of
purchase, for non-commercial use. This warranty is rendered null and void
by abusive or improper treatment of the equipment by the user (including
use of undue force), or opening of the unit's cabinet by the user other than
shown in this manual. The 2 year warranty is neither extended nor renewed
when repairs covered by it are performed. Any parts replaced under
warranty are themselves warranted only for the duration, and to the extent,
of the Mockmill's original warranty. The warranty can be claimed only on
presentation of the original cash receipt or invoice (proof of purchase).
______________________________________________________
Dear customer,
If you experience trouble using your Mockmill, please first contact your
retailer or the authorized service center (see contact information below.)
Many issues can be resolved by e-mail or phone.
To enter a claim for repairs under the warranty and during the warranty
period, please first contact the authorized service center, then ship the
defective unit, proof of purchase and a detailed description of the problem
to the service center. Please send only the part that is defective, i.e. when
sending the Mockmill please send without the hopper and run-off plate).
We will repair the defective unit (or, at the sole discretion of Wolfgang Mock
GmbH, replace it). Shipping of the unit to the service center must be
prepaid by the mill owner. Wolfgang Mock GmbH will pay to return the
Mockmill to 48-state locations, except shipping to Alaska or Hawaii is at
owner's expense. Be sure to package with abundant cushioning on all
sides and purchase insurance covering replacement value of your
Mockmill, because loss or damage during transit to the service center is at
owner's risk. After the warranty period has expired, repair service is
available from the authorized service center for a fee.
Authorized U.S. Service Center for the Mockmill
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