Troubleshooting - EcoSmart Fire One Bedienungsanleitung

Troubleshooting

Troubleshooting
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1. There is smoke or a foreign smell coming from the burner when burning
a. There may be waste burning that should not be in the burner.
b. You are using the wrong fuel (It is imperative that you ONLY use Denatured Ethanol*).
c. You have placed something around/above the flame that has not been approved or recommended.
d. If the burner is empty (the flame is dying) or you have just turned the fire off - this is normal
- just like when you blow out candles.
Solution
Shut the Burner to the off position and wait until it cools down. Clean/service the Burner and remove objects/
waste.
2. When I attempt to light the Burner, it does not start
a. You have not put enough fuel in the Burner.
b. You have not used the right fuel (It is imperative that you ONLY use Denatured Ethanol*).
c. The Burner opening is obstructed, there needs to be adequate ventilation for the flame to start.
d. The Denatured Ethanol* is cold and takes time to ignite.
e. If used outdoor under non approved setting, the Burner might have been filled with water from rain
and other debris.
Solution
Check fuel level, it must be above the 1 litre [
Repeat starting procedure until the Burner warms up and remains ignited. If filled with water, empty Burner,
clean and clear Burner and re set up ready for re-filling.
3. The flame is not extinguishing when turned off
a. It may be that the momentum used to close the Burner opening was too slow.
b. There are particles obstructing the Shut Off Mechanism.
c. The Burner has been filled with fuel well over the MAX mark and the fuel is burning as well from
the groove on the edge of the Burner.
Solution
Ensure that there is nothing obstructing the Shut Off Mechanism. Attempt to extinguish again smoothly with
the Shut Off Mechanism. If it does not extinguish, burn the fuel until empty and the flame dies out naturally and
contact your distributor. Do not use again until it has been serviced.
If you have overfilled the Burner and the flame is burning strong, prepare your extinguisher just in case, and
monitor the flame till the situation goes back to normal as you will not be able to turn it off. Do not blow or
throw a blanket on it.
4. The slider/hinge cannot be pushed/pulled/flipped into position when hot/cold
a. The Burner slider/hinge is dirty or filled up with debris left after combustion.
b. There may be something stuck or obstructing the Shut Off Mechanism e.g. something may have fallen
into the Burner.
c. The Burner has been physically damaged internally (e.g. if it has been dropped).
Solution
Clean/Service the Burner and see if you find the obstruction. If you do not find anything, contact your
distributor. Do not use again until it has been serviced.
5. I have spilt some fuel, what do I do before lighting?
Remove all ignition sources. Keep people away from the area. Wipe up spilt liquid thoroughly using a dry
cloth, wipe again with a cloth dampened with water. Avoid breathing vapours. Ventilate enclosed space by
opening windows and doors.
ONLY ignite when the area is completely dry and you are 100% sure that all spilt fuel has been removed.
Please refer to MSDS for Denatured Ethanol*.
6. The flame is unusually volatile and high
This is likely to be caused by a strong draft blowing on the flame. Locate and remove the source of the draft
(it may be that you have a window/door open or fan operating that is directly pushing air towards the fire).
If you cannot remove the source of the draft and the flame is too volatile, turn the fire OFF. You will need to
rethink the positioning of your unit before operating again or install a firescreen to minimize the draft effect.
Contact your distributor.
7. The Jerry Can doesn't work properly
Please contact your distributor for further instructions. Do not attempt to fill the EcoSmart™ Burner with an
unapproved alternative fuel can.
manuals search engine
/ Gal] line, check type of fuel used, and open the slider/hinge.
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ENGLISH
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