What To Do If Trouble Occurs - Jansen HKT 604 ZB Lite Slider Gebrauchs- Und Montageanweisung

6 What to do if trouble occurs?

Interference with and repairs to the appliance by unquali-
fi ed persons are dangerous as they can result in an elec-
tric shock or a short circuit. Do not interfere with or try to
repair the appliance; this could cause injury to persons and
damage to the appliance. Always have such work done by
an expert, e.g. a Customer Service technician.
Please note
If your appliance is faulty, please check whether you can
rectify the problem yourself by consulting these instruc-
tions for use.
You may be able to rectify some problems yourself.
They are described below.
The fuses blow regularly?
• Contact a technical customer service or an electrician!
Does the hob have tears or cracks?
• There is a risk of electric shocks if the glass ceramic
hob develops fractures, cracks, tears or damage of
any other kind. Immediately switch off the appliance.
Disconnect the fuse immediately and call Customer
Service.
You can't switch your hob on?
• Has the wiring system (fuse box) in the house blown a
fuse?
• Has the hob been connected to the mains?
• Is the childproof lock activated, i.e. does the display
show an "L"?
• Are the sensor keys partly covered by a damp cloth,
fl uid or a metallic object? Please rectify.
Cooking zone does not heat up.
• Cooking zone defective. Call Customer Service.
• Inner circuit of a multi-circuit cooking zone defective.
Under no circumstances continue to use the outer
circuit which is still working! Immediately call Customer
Service.
Cooking zone cannot be switched off .
• Faulty electronic component.
• Disconnect fuse, call customer service.
What to do if trouble occurs?
The hob or a cooking zone has suddenly switched off
•
•
•
LED display for cooking settings and residual heat
display H does not come on or only partially.
•
Does the hob make noises (clicking or cracking noi-
ses) or can a buzzing sound be heard when the hob is
switched on?
•
The symbol
continuous signal will sound.
•
Error code E21 is indicated?
•
Error code U400 is indicated?
•
An error code (ERxx or Ex) is indicated?
•
Did you accidentally press the ON/OFF key?
Are the sensor keys partly covered by a damp cloth,
fl uid or a metallic object? A buzzer will sound briefl y. Af-
ter a few seconds the appliance will switch off . Please
remove the item located in front of the sensor keys.
Has the safety cut-off device been activated, i.e. was
a power level operated unchanged beyond a specifi c
period of time? See the section on operation time limit.
Display defective. Call Customer Service. Risk of bur-
ning, as the temperature warning is not guaranteed.
This is design-specifi c and has no infl uence on quality
and operation.
or Er03 will blink and a time-limited
Food which has boiled over, cookware or other items
are causing the touch control sensor keys to be consis-
tently operated. Remedy: clean the surface or remove
the item. To delete press the same key or switch the
hob off and on.
The electronic unit is too hot. Check the installation of
the hob. Make sure that there is suffi cient ventilation.
The hob has been incorrectly connected. The cont-
rols will switch off after 1s and a continuous signal will
sound. Connect the appliance to the appropriate power
supply.
The appliance has developed a technical defect. Plea-
se call Customer Service.
GB
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