components are no older than two years old, have been manufactured by a well-known
manufacturer, and have the latest firmware installed.
Should these requirements not be fulfilled, it may happen, for example that the performance of
audio and video is poor or push notifications are delayed or do not arrive on your smartphone or
tablet at all.
High-speed Internet (via landline): DSL, cable or optical fibre
Network: 802.11b/g/n 2.4 GHz or Ethernet, with DHCP
Step 1: Switching off power
Switch off the power to all wires leading to the door, i.e. the door chime, electric door opener, power
supply unit for the video doorbell etc..
Step 2: Dismantling the existing doorbell
Should there already be a doorbell on the exterior wall of the house, please dismantle it.
Step 3: Determining the assembly location
The video doorbell uses an ultra wide-angle hemispheric lens so that even when the person is a
minimum distance of 50 cm away from the video doorbell, a low installation height is sufficient. The
lens is therefore not mechanically adjustable. For persons of up to 175 cm (5'9") in height, a
minimum installation height (lower edge of the video doorbell) of at least 115 cm (3'9.3"), for taller
persons a minimum installation height of at least 125 cm (4'1.2") is recommended. (You may check
this prior to the final mounting.) Press the mounting plate against the wall at the desired installation
site and mark the boreholes with a pencil. Remove the mounting plate again. Ensure that no cables
are to be found in the wall behind the boreholes.
Step 4: Power supply
The video doorbell can be powered by two simple doorbell wires using the power-supply unit (mains
adaptor) supplied with it or via PoE (Power over Ethernet) using a network cable. The video doorbell
can alternatively also be supplied with a DIN-rail power supply unit that you can obtain from us
directly.
The video doorbell does not use battery power. The use of a mains power supply permits the
transmission and display of on-demand live video at any time and not only if a visitor has pressed the
doorbell.
Power supply using the power-supply unit (mains adaptor)
Two insulated wires are required to power the video doorbell by plugging it into the mains. These
wires are normally already there and are freely accessible once you have removed the previous
doorbell. Only use the power supply unit provided along with the video doorbell, or a DIN-rail power
supply unit that you can obtain from us separately, since this has been specially stabilized electrically
and is equipped with an integrated audio interference reduction device. Other power supply units
may destroy the video doorbell or cause poor transmission quality. The warranty automatically
expires if you use a different power supply unit. The power supply unit is plugged into a wall socket
inside your house, usually where the two wires from your previous doorbell come out of the wall in
the interior of the house.
Do not plug the power supply unit into the wall socket yet. Connect the power supply unit inside the
house with the crimp connector provided and the two wires that you would like to use to power the
device.
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