Warranty From Ds Direct Gmbh - Silvercrest Nutrition Mixer Anleitung

Warranty from DS Direct GmbH

You receive a 3-year warranty on this product from the date of purchase. If there are any
defects with this product, you enjoy statutory rights against the vendor of the product.
These statutory rights are not restricted by our warranty outlined below.
Warranty Terms and Conditions
The warranty period begins on the purchase date. Please keep the original receipt in a safe
place. This documentation is required as proof of purchase.
If a material or manufacturing defect occurs within three years of the date of purchase of
this product, the product shall be repaired or replaced by us – at our choice – at no cost to
you. This warranty is provided subject to the assumption that the defective product and the
purchase receipt (till receipt) are presented within the three-year period and a brief descrip-
tion is provided in writing outlining what the defect is and when it occurred.
If the defect is covered by our warranty, the repaired product or a new product shall be
returned to you. A new warranty period shall not commence when the product is repaired
or replaced.
Warranty Period and Statutory Claims for Defects
The warranty period is not extended by the guarantee. This also applies to replaced and
repaired parts. Any damage and defects which may exist at the time of purchase must be
reported immediately after unpacking the product. Repairs which are needed after the war-
ranty period has expired are subject to a charge.
Scope of Warranty
The product was produced carefully in line with strict quality guidelines and scrupulously
examined prior to delivery. The warranty is provided for material defects or manufacturing
defects. This warranty does not extend to product parts which are subject to normal wear
and tear and can therefore be regarded as expendable parts or to any damage to fragile
parts, switches, batteries or those which are made of glass.
This warranty is cancelled if the product has been damaged, not used properly or not main-
tained properly. To ensure proper use of the product, all of the instructions which are listed
in the operating instructions must be complied with precisely. Intended uses and actions
which are advised against or warned against in the operating instructions must be avoided
at all costs.
The product is intended for personal use only and is not intended for commercial applica-
tions. The warranty shall lapse in the event of any improper and inappropriate handling, use
of force and in the case of interventions which were not made by our authorised service
ofÞ ce.
Warranty Procedure
To ensure that your issue can be dealt with quickly, please follow the following instructions:
• For all enquiries, please have the receipt and the article number ready as proof of
purchase.
• You will Þ nd the article number on the front page of your instructions (bottom left).
• If any functional faults or other defects should occur, Þ rst contact the service depart-
ment speciÞ ed below by telephone or by email.
• You can then send a product which is identiÞ ed to be defective to the service address
given to you with free postage, enclosing the purchase receipt (till receipt) and indicat-
ing what the defect is and when it occurred.
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