Troubleshooting - Sonic EXPRESSlink 3 Gebrauchsanweisung

7

TROUBLESHOOTING

Problem
Indicator LED does
not turn green
after connecting
EXPRESSlink
USB port
Indicator LED does
not turn green
after connecting
EXPRESSlink
USB port
No connection to the
hearing instrument
Downloaded from www.Manualslib.com
Possible cause
EXPRESSlink
properly connected
to the computer
to the
3
EXPRESSlink
drivers have not been
installed properly.
to the The EXPRESSlink
3
drivers are delivered
and installed with
your fitting module.
Either you are using
an incompatible
fitting module or your
fitting module is not
properly installed
The connected
hearing instrument(s)
is (are) not supported
by EXPRESSlink
manuals search engine
Solution
is not Check the cable
3
connections at the
USB port and at the
EXPRESSlink
ensure they are
connected properly
Check the installation
3
of your fitting
module. If the
problem persists,
3
uninstall and re-install
your fitting module
Please refer to the
list of supported
products included
in the installation
3
guide of your fitting
software
and
3
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