Guarantee & Service; Guarantee Restrictions - Philips INNERGIZE HB937 Bedienungsanleitung

Have the infrared lamps replaced when they stop functioning.
Have the Philips tanning lamps (Cleo HPA Synergy), the Philips infrared lamps 1100W and the UV filters replaced by a service centre
authorised by Philips. Only they have the knowledge and skills required for this job and the original spare parts for the appliance.
The UV filters protect against exposure to undesired UV light. It is therefore important to have a damaged or broken filter replaced right away.
If the mains cord is damaged, it must be replaced by Philips, a service centre authorised by Philips or similarly qualified persons in order to avoid
a hazard.
Ordering scent granules
Scent refill packages containing 3 sachets of scent granules can be obtained under type number HB080 via www.philips.com/shop or via your
INNERGIZE dealer.
Environment
The lamps of the appliance contain substances that can be harmful to the environment.When you discard the lamps, make sure they are not
thrown away with the normal household waste but are handed in at an official collection point.
Do not throw the appliance away with the normal household waste at the end of its life, but hand it in at an official collection point for
recycling. By doing this you will help to preserve the environment (fig. 40).
Guarantee & service
If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Customer
Care Centre in your country (you will find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your
country, turn to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.

Guarantee restrictions

The tanning lamps and the infrared lamps are not covered by the terms of the international guarantee.
Troubleshooting
If problems should arise with this appliance and you are unable to solve them by means of the troubleshooting guide below, please contact the nearest Philips
service centre or the Philips Customer Care Centre in your country.
Problem
The appliance does not start
The top of the control panel becomes hot during use.
The fuse cuts off the power when you switch on the
tanning appliance or during use.
Poor tanning results
Not enough fragrance.
The display shows 'Err' (HB937 and HB935 only)
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Cause/Solution
Make sure the plug has been properly inserted into the wall socket.
There may be a power failure. Check if the power supply works by connecting another appliance.
The tanning lamps are still too hot to go on. Let them cool down for 3 minutes first.
The appliance was not sufficiently cooled and the overheating protection switched the appliance off
automatically. Remove the cause of overheating (e.g. remove a towel that is blocking one or more
vents).Wait for 10 minutes and switch the appliance back on.
Make sure the lamp unit is in the right position. See chapter 'Preparing for use'.
This is normal, as the top of the control panel is heated up by light from the lamps.
Check the fuse of the circuit to which the tanning appliance is connected.The correct fuse type is a
16A standard fuse or a slow-blow automatic fuse.The fuse may also have blown because you have
switched on too many appliances that are connected to the same circuit.
You are using an extension cord that is too long and/or does not have the correct rating (16A). Consult
your dealer. Our general advice is not to use an extension cord.
Make sure you always follow the tanning schedule suitable for your skin type.
The distance between the lamps and the surface you lie on is larger than prescribed.
When the lamps have been used for a long time, the tanning capacity will decrease.This effect only
becomes noticeable after several years.You can solve this problem by selecting a slightly longer tanning
time or by having the lamps replaced. After 750 operating hours an L will appear on the display
(HB937, HB935 only) telling you that it is advisable to have the lamps replaced.
Read the last part of the section 'Natural fragrances' in the chapter 'Using the appliance'.
If the text 'Err' blinks on the display and an uninterrupted beep sounds, stop using the appliance.
Contact your dealer or a Philips service centre.
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