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Service
Fault
Water not flowing
E1 in the display, no filtered
water, Blue® handle flashes red
E3 in the display, no filtered water • No connection between fitting and
E5 in the display, no filtered water,
Blue® handle flashes red
E7 in the display, no filtered water,
Blue® handle flashes red
E8 in the display, Blue® handle
flashes orange
E9 flashes alternately with HI in the
display
EC in the display, Blue® handle
flashes white
No carbon dioxide in positions
Medium and Sparkling
*If the faults E1 to E7 occur three times or more, please contact GROHE customer service.
Reset error message E9, automatically approx. 20 minutes after
cooling down to max. 32 ° C or by interrupting the power supply
approx. 30 seconds after cooling.
• Let cool down the cooler for least 10 -15 min.
• Press and hold the  and  simultaneously until SE flashes in
the display.
• Release buttons
• Wait about 10 Sec.
• The remaining filter capacity will be displayed and error message
E9 is reset.
If EE flashes or the problem cannot be rectified, interrupt the power
supply to the cooler/carbonator. Note down the serial number of the
cooler/carbonator and contact Grohe Customer Service Hotline at
4008811698.
The GROHE Blue Home cooler/carbonator may only be repaired by
GROHE Service.
21
Cause
• Filter not installed correctly
• Hoses kinked
• Water supply interrupted
• Safety shut-off of pump
cooler/carbonator
• Cable or connector faulty
• Fault function of cooler/carbonator
• Humidity detected inside the cooler - Disconnect voltage supply,
• Filter capacity exceeded
• Cooler/carbonator overheated
• CO
bottle almost empty or not in
2
place
• CO
cylinder empty
2
Remedial action
- Insert filter straight
(1.5- 2 turns).
- Check hoses for kinks.
- Open shut-off valves fully.
- Disconnect voltage supply,
Disconnect the power supply, wait 30 seconds and
re-connect.
- Insert filter straight
(1.5 - 2 turns).
- Check hoses for kinks.
- Open shut-off valves fully.
- Connect plug-in connector.
- Contact Grohe Service.
- Disconnect voltage supply,
Disconnect the power supply, wait 30 seconds and re-
connect.
wait 15 minutes and re-connect.
• If condensation, the cooler is ready for operation after
that.
• If leakage occurs, the error message occurs again and
the GROHE Service must be contacted.
- Change filter cartridge immediately, see page 9.
®
- Close Blue
handle, ensure ventilation and reduce
ambient temperature to max. 32 °C.
- Let cool down the cooler for least 10 -15 min.
- Reset error message E9, see below.
- Replace CO
bottle or put back in place, see page 10.
2
- Replace CO
bottle, see page 10.
2

Environment and recycling

For reasons of hygiene, it is not possible to recycle used filter
cartridges. Used filter cartridges can be disposed of hazard-free as
residual waste.
You can purchase a refill set for the attached Co2 cylinder at our
Grohe Authorised dealers or by scanning the QR code on the
packaging
The cooler/carbonator is an electrical device, to which return and
take-back obligations apply in many countries. GROHE participates
in such take-back systems in all relevant countries.
When preparing your device for disposal, please make sure to
safely store your device and protect the refrigerant circuit from
damage. The device contains a flammable coolant.
This category of device does not belong in
domestic waste, but must be disposed of
separately in accordance with the relevant national
regulations.
Importer:
GROHE (Shanghai) Sanitary Products Co., Ltd.
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