Getting Help; Warranty Terms - SmartDisk FireLite Benutzerhandbuch

Note: If you have a number of removable devices connected, you may see multiple items in
this menu. You can match the menu item to a specific device by looking at the drive letter in
the menu.
4. After a moment, Windows will display a message that your hardware can be safely
removed.
For Mac OS Users:
1. If you have files located on your FireLite open in any applications, close them.
2. Locate the icon for your FireLite on the desktop, and drag it to the trash.
Getting the Most From Your FireLite
Your FireLite is a USB 2.0 device, and is capable of very fast performance. You can
verify that your FireLite is operating at maximum USB 2.0 speeds by checking the
color of the status light on the top of your FireLite. If the status light is blue, your
FireLite is operating at maximum speed, in USB 2.0 Hi-Speed mode. When the status
light is green, it is operating in the slower USB 1.1 Full Speed mode.
If you'd like to upgrade your computer to take advantage of USB 2.0 Hi-Speed mode,
you can do so with the SmartDisk USB 2.0 PCI card, USB 2.0/FireWire PCI card, or
USB 2.0 CardBus card. For more information, visit SmartDisk.com.

Getting Help

If you are experiencing difficulty installing or using your FireLite, please visit the main
SmartDisk technical support website at SmartDisk.com/support.asp if you live in North
or South America, or at SmartDisk.co.uk/support.asp if you live in Europe. From this
page you can access our library of user documentation, read answers to frequently asked
questions, and download available software updates. Although most of our customers
find this content sufficient to put them back on the right track, this page also lists ways
in which you can contact the SmartDisk Technical Support Team directly. Please regis-
ter your product (see below) before contacting SmartDisk Technical Support.
Registering Your SmartDisk Product
You can register your FireLite at SmartDisk.com/Registration.asp for customers in
North and South America, or at SmartDisk.co.uk/Registration.asp for European cus-
tomers. This registration is quick and easy and will assist us in providing the best possi-
ble experience with this and future SmartDisk products.

Warranty Terms

SmartDisk Corporation warrants its products to be free of defects in material and
workmanship under normal use and service for a period of 1 year from the date of
purchase or 18 months from the date of manufacture, whichever occurs first.
SmartDisk's sole obligation with respect to claims of non-conformance made within
the one (1) year warranty period described above shall be, at its option, to repair or
replace any item of Equipment that SmartDisk, in its sole discretion, determines to be
defective. The Customer shall obtain a Return Merchandise Authorization (RMA)
number from SmartDisk prior to returning any Equipment to SmartDisk under this
warranty by contacting Technical Support at SmartDisk.com/support.asp or
SmartDisk.co.uk/support.asp. The Customer shall prepay shipping charges for
Equipment returned to SmartDisk for warranty service, and SmartDisk shall pay
freight charges for the return of the Equipment to the Customer, excluding customs
duties or taxes, if any. All returns require a dated proof of purchase and a letter
explaining the problem. SmartDisk Corporation will not be responsible for items
returned without an RMA or improperly packaged. Replacement Equipment shall be
new or like new in performance and shall be warranted for the remaining duration of
the warranty term of the non-conforming Equipment. All replaced Equipment shall
become the property of SmartDisk. Any claims of defects not made within such one
(1) year period shall be deemed waived by Customer.