Velleman CAMIP21 Bedienungsanleitung Seite 15

7.14 Profile Settings
T his func tion allows you to s ave pers onalized camera settings, s o they c an be c opied easily to other
c ameras in the c ircuit.
H owever, available func tions will be limited to time zone, video s ettings, s ensitivity s ettings, e - mail
s ettings, overwrite s ettings.
7.15 Device Information
G eneral information about the CAMIP21 c amera.
8. Troubleshooting
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The app cannot f ind the CA MIP21 camera.
M ake s ure your network s upports the D HCP protocol .
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M ake s ure the c amera and your mobile device are c onnected to the s ame Wifi router .
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M ake s ure to ac tivate the router.
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M ake s ure the c amera is powered and s witched on .
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U s e the A dd C amera func tion to manually add the c amera.
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The Wif i router is not shown in the list .
E nable the SSI D broadcasting func tion in the Wifi router . C ons ult the us er manual of the
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router.
C hange the wireles s s ecurity protocol of your Wifi router into WP A /WPA2/WPA2-PSK. For
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s ec urity reasons, the WE P protocol is not s uggested for s ome router.
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No image.
M ake s ure the c amera is powered and s witched on.
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Reloc ate the c amera to obtain the bes t wireless rec eption.
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M ake s ure your C AMIP21 c amera is properly c onfigured.
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M ake s ure your mobile device is c onnected properly to 3 G/4 G/Wifi.
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Low signal/poor image quality.
Wireles s devices such as wireless s tereo systems may c ause interference. L eave as mu ch s pace
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as pos s ible between the CAMIP21 c amera and other wireless devices.
C lean the c amera lens. Spots or dus t on the lens reduc e the image quality.
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The motion det ection f unction does not work properly.
M ake s ure to s elect the c orrect s ensitivity s etting.
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
The app does not record video clips.
M ake s ure to ins ert the SD c ard c orrectly.
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M ake s ure to enable the motion detection func tion.
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Format the SD c ard prior to firs t us e.
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U s e a C lass 1 0 memory c ard.
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
The e-mail alert f unction does not work.
M akes s ure to enable the e - mail alert func tion.
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We s ugges t us ing a properly c onfigured gmail account.
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
The night vision images are maculated with bright white spots.
T he I R L E Ds may reflect off s urfac es s uch as glass. I nstall your CAMIP21 c amera in s uch way
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to improve the night vis ion.

Memory card error.
M ake s ure the memory c ard is c orrectly ins erted and formatted.
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U s e a C lass 1 0 memory c ard for bes t res ults.
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
Wrong time and date display.
Selec t the c orrect time zone.
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V . 01 – 04 /02 /2015
CA MIP21
15 ©V elleman nv