Intenso PHOTOAGENT Bedienungsanleitung Seite 11

(Intenso) Warranty conditions
Dear Intenso customer,
Thank you for opting for a high-quality Intenso product. All Intenso products are subject to
constant quality inspections and the legal warranty period applies, of course, from the
date of purchase. Please be sure therefore to save the sales receipt as proof of
purchase.
Warranty conditions
The warranty only covers material and production defects. Intenso GmbH is not liable for
the loss of data in units sent to us. The free of charge warranty service covers the repair
or replacement of defective parts. Please understand that we cannot render any warranty
services, e.g. in case of:

Misuse or improper handling, installation or use

Damages, scratches or wear

Modifications, manipulation or repairs by third parties

Damages through force majeure or transport
Your Intenso GmbH
CLAIM PROCEDURE
In case of a claim, please proceed as follows:
1. Only returns accompanied with all accessories and sales receipt are accepted.
2. In addition, a RMA number is absolutely required for return shipments. You can
request this RMA number via e-mail or through the service hotline.
3. Please package the product including all accessories and the sales receipt safe
for transport. Please stamp the package.
4. Please affix the RMA number clearly visible on the outside of the package.
Please send to the following service address:
INTENSO GMBH
Service Center (your RMA-No.)
Kopernikusstraße 12-14
D-49377 Vechta
Service Hotline: +49 (0) 900 – 1 50 40 30
(0.39 € / min. from the landline in Germany. Usual
costs apply.)
Email: support@intenso.de
Internet: www.intenso.de