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Warranty:
We grant a two year warranty from the date of purchase on the TUNE hub. Warranty claims can only be made if a copy of an original
dealer invoice is presented.
The warranty includes material defects and production errors, but not damages caused by
•
normal wear
•
improper use
•
disregarding the service instructions/manual
•
unprofessional repair and maintenance work
•
too high spoke tension
•
radially laced spokes
•
twisted spokes or spokes laced in an exotic pattern laced or soldered spokes
Warranty claims have to be sent in to the local TUNE distributor and are subject to the assessment of TUNE. Based on this warranty,
the company TUNE is not liable for compensation, especially not for indirect damage caused by accidents, collateral damage and
consequential damage. We cannot guarantee a consistency of colours because colours will be bleached by sunlight.
The satisfaction of our customers is very important to us! Therefore, we usually handle problems with our products with goodwill, even if
the case is not covered by our warranty. We are known for our quick handling of reclamation issues.
Please send us only clean parts (wheels without cassettes and tires!) and include a brief cover letter with a description of the problem or
defect, your contact information and a copy of the invoice.
Tune U. Fahl, Im Mittelfeld 18, 79426 Buggingen, GERMANY
Service +49 (0) 7631 74 807-40
Fax: +49 (0) 7631 74 807-58
service@tune.de
Outside Germany, please contact your country's Distributor first!
www.tune.de
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