Resetting To The Factory Default Settings - Axis Q87-E Dual PTZ Installationsanleitung

AXIS Q87-E Installation Guide

Resetting to the Factory Default Settings

This will reset all parameters, including the IP address, to the Factory Default settings:
1. Disconnect power from the camera.
2. Press and hold the control button and reconnect power.
3. Keep the control button pressed until the status indicator displays amber (this may take up to 15 seconds).
4. Release the control button. When the status indicator displays green (which can take up to 1 minute) the
process is complete and the camera has been reset.
5. Re-assign the IP address.
It is also possible to reset parameters to the original factory default settings via the web interface. For more
information, please see the online help or the User Manual.
Troubleshooting
This table applies to the pan/tilt and illumination units only. For troubleshooting of the network cameras, see the
respective User Manuals.
Disconnect the mains supply before performing any kind of maintenance procedure.
The product is not running
The product does not move
The product moves, but is
unresponsive to commands
The illuminators are not turning on
when day changes into night.
Make sure all the connections are correct.
Make sure that the power supply cable is intact and connected correctly.
The pan/tilt is disabled during the de-icing process, see De-icing, on page
17.
Check that the PTZ functionality is enabled, see PTZ, on page 17.
Make sure that the RS-485 cable is intact and connected correctly.
Make sure all the connections are correct.
Make sure the day/night sensor is positioned so it can track the changes in
daylight.
Adjust the potentiometer, see Day/Night Sensor, on page 17.
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