Troubleshooting - Brother Rl-700S Bedienungsanleitung

Cleaning and maintenance

Troubleshooting

Refer to the following if you have trouble using your machine.
Trouble
The printer does not
print.
A writing error
occurs.
Stripes appear on
TZ, HG or AL tapes.
The ON/OFF button
of the printer does
not light up.
Unwanted lines are
printed on tape.
The tape does not
exit the machine
properly.
The ink ribbon exits
with the tape.
"ERROR" message
is printed on the
tape.
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Causes
The cables are not properly
plugged in.
The tape cassette is not
properly placed in the printer.
The cover is open.
The tape has run out.
The power cable is not
properly plugged in.
The print head of head roller
may be dirty.
The cutter blade may be dirty.
The ink ribbon was slack
when the tape cassette was
set in the printer.
The printed tape was forcibly
pulled out by hand.
RFID writing has failed.
Solutions
Check the cables, tape cassette, cover
or other parts of the printer.
Install a new tape cassette and press
the Feed and Cut button.
Check the power cable. If the problem
persists, contact the dealer you
purchased the product or a Brother
service centre.
See p. 34 "Cleaning the print head and
head roller" and clean the print head
and head roller.
See p. 33 "Cleaning the cutter blade"
and clean the cutter blade.
Replace the tape cassette with a new
tape cassette.
Check if there are any materials that
could affect writing to the RFID tag.
Then, click restart button.
Check if there are any materials
blocking the label output slot or touching
the tape during the printing process.
Then, click the restart button.