If Problems Occur; Service-Hotline - AUDIOLINE BIGTEL 100 Bedienungsanleitung

If Problems Occur

11. If Problems Occur
Service Hotline
Should problems arise with the telephone, please refer to the following
information first�� In the case of technical problems, you can also contact
our hotline service, tel�� 0180 5 00 1388 (cost via Telekom at time of
going to print: 14 ct/min)�� In the case of claims under the terms of the
guarantee, contact your sales outlet�� There is a 2 year period of guarantee��
Problem
No telephone calls possible
Unable to dial out
Connection is disturbed or cut off
GB
The handset switches itself off
Service−Hotline Germany: Tel. 0180 5 001388, cost via German landline at time of going to print: 14 ct/min., different costs possible via mobile telephone systems Service−Hotline Germany: Tel. 0180 5 001388, cost via German landline at time of going to print: 14 ct/min., different costs possible via mobile telephone systems
36
Solution
The telephone line is not connected
properly or is defective�� Only use the
telephone connection cable supplied��
Test the telephone line/socket by
using another telephone
The power adaptor is not plugged
in/switched on or there is a complete
power failure��
Ensure that you are in range of the
base (300m outdoors and 50m
indoors in ideal conditions)
Is the keylock on? Press and hold the
key to unlock the keypad��
Ensure that you are in range of the
base (300m outdoors and 50m
indoors in ideal conditions)
The base station is in an unsuitable
location
Place the handset in the base station
to charge for 15 hours��
Replace the rechargeable batteries��
The system no longer responds or is
in an undefined state
The caller number display (CLIP) does
not function
The handset does not ring
Buzzing noise on radio, TV or
computer
Reset all the functions to their default
settings�� See page 35
Check that you have this service on
your telephone line�� Please call your
network provider��
The caller has withheld their
telephone number
Check that the ringer is not set to off��
See pages 28 & 29��
We recommend that you leave a
distance of 1 metre from electrical
equipment and mobile phones��