In the Case of Problems
11 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following in-
formation first. In the case of technical problems, you can contact our hot-
line service, tel. 0180 5 00 13 88 (cost via Telekom at time of going to
print: 14 ct/min). In the case of claims under the terms of guarantee,
please contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
Solutions
No connection to
− Check that the handset has been registered
base station
possible
No telephone calls
− The telephone is not connected properly or is
possible
− Test whether the telephone connection is in
− The power adaptor plug is not plugged in or
− The rechargeable batteries are empty or de-
− The handset is too far from the base station.
− Dialling mode is set incorrectly. . Page 35
Connection is
− The handset is too far from the base station.
disturbed or cut off
− The base station is in an unsuitable location.
The system no
− Reset all the functions to their default settings.
longer responds
− Disconnect the power adapter plug briefly
− Remove the batteries briefly from the handset.
40
on the base station with the correct PIN code.
. Page 35
defective. Only use the telephone connection
cable supplied.
order by using another telephone.
there is a complete power failure.
fective.
. Page 41
from the power socket.
Service−Hotline Germany: Tel. 0180 5 001388 (cost via Telekom at time of going to print: 14 ct/min)
Problems
Solutions
The batteries are
− Batteries are empty or defective.
empty in a short
− Place the handset in the base station properly.
time
Clean the contact surfaces on the handset
and base station with a soft, dry cloth.
− Place the handset in the base station for 16
hours.
1
The CLIP
function
− The caller number display function is an optio-
does not work
nal service offered by telephone network pro-
viders. Contact your network provider for furt-
her information.
− The caller has suppressed the transmission of
their phone number.
1
CLIP: Calling Line Identification Presentation