Safety Instructions; Frequently Asked Questions - i-tec C31MINIDOCK4KPD Gebrauchsanweisung

i-tec USB-C 4K Mini Docking Station
AUDIO
Audio output devices, for listening through HDMI, need to be set / verified here: System
Preferences-Sound-Output – select HDMI Audio Device.
Setting the audio output device to both the earphones and the monitor simultaneously can be
done in Open-Applications-Utilities-Audio settings MIDI.app – click on „+" on the left at the
bottom – Create device with multiple outputs and select the desired outputs from the offered
options on the Device with multiple outputs.
Note: The majority of problems with the docking station and the connected peripheral devices can
be solved by disconnecting the USB-C cable of the docking station from the USB-C port of the PC /
Mac / smartphone and reconnecting after approximately 10 s.

SAFETY INSTRUCTIONS

Do not expose to extreme temperatures and air humidity.
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Use the device on flat surfaces – you will prevent it from slipping and falling to the ground.
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Save the user manual for a possible use later.
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In cooperation with the service department:
Check functionality after falling to water or to the ground.
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Check functionality when the cover is broken.
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Send the device back if it does not work in accordance with the user manual.
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FREQUENTLY ASKED QUESTIONS

Question: What are the requirements for the primary graphic cards to be used with the graphic
chipsets in the i-tech graphic adapters and docking stations?
Answer: Graphic chipsets are secondary (additional) graphic cards in the PC. For their function
they need to have an installed primary graphic card. Windows 10 and later: In these operating
system the graphic controller works only in connection with the primary graphic cards: Intel,
NVidia, ATI/AMD, VIA. It cannot work with the SiS or Matrox graphic cards.
Question: Can I get more detailed information on the problems related to the USB-C docking
station?
Answer: Of course, you can contact our technical help: support@itecproduct.com
Question: The device does not charge an Apple / Samsung tablet.
Answer: If the connected device is not charged or does not work, connect the original / external
USB-C power adaptor to the power connector of the parent notebook / Mac / smartphone / tablet
or USB-C port on the docking station for support of charging. Unfortunately despite the European
standard on unification of the power supply devices some companies protect their products by
allowing charging these products only with the original / licensed power adaptor through the
USB-C port.
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