If The Appliance Does Not Work As It Should; Accessories And Spare Parts; Conditions Of Warranty; In Case Of A Warranty Claim - Dirt Devil Infinity V8 Bedienungsanleitung

6 Troubleshooting

6.1 If the appliance does not work as it should

6 Troubleshooting
Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you
can handle the problem yourself
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
ZChapter 5.1, "Switching off and retracting the power cord".
Problem
The appliance will not start Plug is not plugged in or the appliance is not
switched on.
The socket does not carry any current.
Power cable is damaged.
The cleaning result is Dust container is overfilled.
unsatisfactory or the
indicator "Empty dust
Nozzle, telescopic tube or suction hose are
container" (option) lights up.
blocked.
The nozzle you are using does not suit the
flooring.
The "carpet/hard floor" switch (Fig. 1/9) is in the
wrong position for the particular type of floor.
The appliance makes Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a
unusual noises.
NOTE:
If you were unable to solve the problem following this table, contact the Royal customer service (ZPage 62, "International Service").
6.2 Accessories and Spare
Parts
6.3 Sources
6.4 Disposal

6.5 Conditions of warranty

6.6 In case of a warranty
claim
18
Possible cause
Item number Description
5020001 Dual motor protection filter
5020002 Hygienic exhaust filter
M209 Turbo brush
M203 Parquet brush
Accessories and spare parts can be reordered. You can get these:
„
at the dirt devil online shop at www.dirtdevil.de
„ or from ZPage 62, "International Service"
Dispose of the appliance in compliance with the environmental protection laws of your country. Electrical waste
may not be disposed of together with domestic waste. Use local old-appliance collection points instead. The filters
used are made of environment-friendly materials and can de disposed of with your domestic trash.
We grant a warranty of 24 months from the date of purchase for the distributed appliance.
Within this period we will either repair or replace the appliance or accessory (damages to accessories do not
automatically cause a replacement of the complete appliance) all defects due to manufacturing or materials at no
cost. Damages due to inappropriate use (operation on wrong voltage or type of current, connecting to unsuitable
power supplies, breakage, etc.) are exempt from warranty, as are normal wear and minor defects that only
negligibly affect the appliance's value or serviceability. Intrusions by unauthorised parties and the use of spare
parts not supplied by Royal Appliance invalidate the warranty. Consumable parts are not included in the warranty
and must be paid for!
The warranty is only valid if the date of purchase has been acknowledged by the dealer's stamp and signature on
the warranty card or if a copy of the invoice or sales slip is included with the sent-in appliance. Warranty work does
not extend the warranty period nor does it constitute a claim for a new warranty!
Send us the appliance with its dust container empty and a short description of the fault in printed letters. Head your
accompanying letter with the notice "warranty claim". Send it to the following address, including the warranty card
or a copy of the invoice or purchase slip:
ZPage 62, "International Service"
Solution
Insert the plug into a mains socket and switch on the appliance ZChapter
4.2, "Vacuum cleaning".
Test the cylinder vacuum cleaner at another socket which you are sure
carries current.
Have the cord replaced by the Royal Appliance Customer Service,
address ZPage 62, "International Service".
Empty/clean the dust container.
Remove the obstacle. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
Change nozzles ZChapter 3.3, "Using further nozzles (accessories)".
Set the "carpet/hard floor" switch to the correct position for the type of
floor, ZChapter 4.2, "Vacuum cleaning", step 4.
broomstick) to do this.
1 motor protection filter element + filter holder
1 hygienic exhaust filter
1 turbo brush
1 parquet brush
Contents