Troubleshooting Guide 37 - Philips dtr 300 tnt Benutzerhandbuch

DTR 300 sans esp_140205.qxd
10 Troubleshooting guide
Experiencing difficulty operating your digital receiver? Check the following points first!
Problem
No picture, no sound and no front
panel indication.
No picture, no sound, but the front
panel red LED is on.
No picture, no sound but the front
panel the left hand LED is on.
The remote does not operate.
You cannot find all the channels
you think should be available.
You sometimes see a squared
pattern on the screen, your picture
is "freezing" or a picture showing a
TV with a noisy pattern.
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Possible cause
Receiver is not plugged into the
mains.
Your receiver is in Standby mode.
You are viewing standard analogue
television.
The SCART connection to the TV
is faulty or loose.
Your TV has not selected the
correct AV/EXT channel.
A timer is running, the receiver is
locked, the front LEDs are either
Green / Red or Orange / Red
The remote control batteries have
been inserted incorrectly or are
dead.
You are not aiming your remote
control at the receiver.
The signal to your aerial may be
weak.
Your aerial may need adjusting or
your local transmitter may not be
working.
There could be a transmission
problem.
Your aerial may have been moved,
for example by severe weather.
Your aerial connection has become
loose or disconnected.
Action
Check mains connection and press
the Standby button on the front of
the receiver.
Press either <P+> or <P-> button
or any number button to bring the
receiver out of standby.
Press the <TV/STB> button on
your remote.
Check SCART TV connection,
making sure cables are firmly
pushed into the sockets.
Try manually selecting the AV/EXT
channel on your TV.
Press the "TIMER" and the "0"
buttons successively to cancel the
TIMER and unlock the receiver.
Check the condition of the
batteries and replace if necessary,
according to instructions earlier in
this manual.
Make sure you aim the remote at
the receiver and not at the TV.
Try retuning your receiver,
following the relevant steps in
paragraph 7.3.2. If you are still
missing channels, your aerial may
need adjusting.
Call your local dealer.
This normally is only a temporary
situation and should correct itself.
Check signal quality and if
necessary re-align your aerial.
Check all aerial connections and
make sure they are all firmly
pushed into sockets.