Troubleshooting - Sony PCWA-C300S Benutzerhandbuch

Troubleshooting

Read the Troubleshooting section of this guide before calling Sony
Customer Information Services. If you still cannot resolve your issue after
reading this section, call Sony Customer Information Services.
Symptom
My computer does not
detect the Wireless
LAN PC Card.
I cannot see other
computers.
I cannot access the
Internet.
Cause/Remedy
The Wireless LAN PC Card may not be properly inserted
into the PC card slot of your computer.
Check that the Wireless LAN PC Card is inserted in the
proper direction, then push it in as far as it will go.
You did not enter a password when your Windows operating
system started.
Make sure that you enter a user name and appropriate
password when you log on to your Windows operating
system.
Windows settings are incorrect.
Check your Windows operating system network settings.
If there are no other computers on the network to which you
are connected, no other computer is displayed.
The Access Point is not connected.
Follow the instructions in the Access Point Operating
Instructions to connect it properly.
The Wireless LAN PC Card may not be inserted into your
computer.
See the instructions on page 17 of this manual to insert it
properly.
Communication between the Access Point and your
computer are not established.
Check the communication status using the Wireless Panel.
For details on how to check the status, see "Checking the
communication status" (page 29).
The Access Point is not properly configured.
Configure the Access Point with the connection method of
your choice.
Distance between computer and Access Point is too great.
The maximum allowable distance is about 150 feet in line of
sight, but this will vary depending on usage conditions.
Check the signal level indicator on your Windows
operating system taskbar. If the level is low, bring the
computer and Access Point closer together.
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