Troubleshooting - ECOVACS DEEBOT3 Benutzerhandbuch

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT 3.
No. Malfunction
DEEBOT 3 will not
1
charge.
DEEBOT 3 gets into
2 trouble while working
and stops.
DEEBOT 3 returns
to the Charging
3
Dock before it
finishes cleaning.
DEEBOT 3 will not
4 clean automatically at
scheduled time.
12
EN
Possible Causes
DEEBOT 3's Bottom Power
Switch is not turned ON.
DEEBOT 3 has not made
a connection with the
Charging Dock.
Charging Dock is unplugged
while DEEBOT 3's Bottom
Power Switch is ON, which
causes battery consumption.
The battery is completely
discharged.
DEEBOT 3 is tangled with
something on the floor
(electrical cords, drooping
curtains, area rug fringe
etc.).
When battery power
gets low, DEEBOT 3
automatically switches to
Return to Charger Mode
and returns to the Charging
Dock to recharge itself.
Working time varies
according to floor surface
and room complexity.
Intelligent Scheduling
function is cancelled.
DEEBOT 3's Bottom Power
Switch is turned OFF.
DEEBOT 3's battery is low.
DEEBOT 3's Suction
Intake is blocked and/or its
components are tangled
with obstacles.
Solutions
Turn DEEBOT 3's Bottom Power
Switch to the ON position.
Be sure that DEEBOT 3 has made
a connection with the Charging
Dock Pins. You may move the robot
manually to make the connection if
necessary.
Plug in the Charging Dock and ensure
DEEBOT 3's Bottom Power Switch is
turned ON. Keep DEEBOT 3 on the
Charging Dock to make sure it has full
a battery to work at any time.
Re-activate the battery. Place
DEEBOT 3 on the Charging Dock
by hand, remove after charging for 3
minutes, repeat 3 times; then charge
normally.
DEEBOT 3 will try various ways
to get itself out of trouble. If it is
unsuccessful, manually remove the
obstacles and restart.
This is normal. No solution
necessary.
This is normal. No solution
necessary.
Please refer to section 3.3 Intelligent
Scheduling for details.
Turn DEEBOT 3's Bottom Power
Switch to the ON position.
Keep DEEBOT 3 powered ON and
on the Charging Dock to make sure
it has a full battery to work at any
time.
Turn DEEBOT 3's power OFF,
clean the Dust Bin, and invert the
robot. Clean the Suction Intake
and components of DEEBOT 3 as
described in section 4.3.